Urban Steak - Romulus

It took a while to get seated after we walked in as they are clearly understaffed. I think we only saw 3 employees total in about 1,5 hours that we were there.... read more It took a while to get seated after we walked in as they are clearly understaffed. I think we only saw 3 employees total in about 1,5 hours that we were there. However, our waitress Lavonda ? was excellent and probably deserves a raise or at least a bonus for all her hard work. Our food was great, the steak was perfectly cooked, no complaints whatsoever. Our experience was better than expected after taking a while to be seated. I would definitely recommend them and I hope they get some help soon.

They were definitely busy and all the staff hustled. Food was good. Came out hot !! Not sure why there are bad reviews?? Would definitely return. and having a g... read more They were definitely busy and all the staff hustled. Food was good. Came out hot !! Not sure why there are bad reviews?? Would definitely return. and having a good timr.

If it wasn 't for the fantastic wait staff and the outstanding bartender this would be 1 star. And, honestly, if the food was half as good as my Old Fashioned t... read more If it wasn 't for the fantastic wait staff and the outstanding bartender this would be 1 star. And, honestly, if the food was half as good as my Old Fashioned this would be a 4 star review. Hats off to Karl he takes his mixology seriously and the two old fashioneds where as good or better than the best I have ever had. From the moment I entered I felt welcomed and everyone was super nice and quick to help. And, then there was the food. I ordered the Ribeye medium rare with a side of broccoli. It arrives looking great: the vegetables are a bright green and there is a nice char on the steak. It 's hard to really describe what happened to the vegetables. They looked bright and fresh, but they must have been tortured in a pressure cooker to remove any semblance of cell structure. The broccoli just mushed once you touched them with a fork. There was no structure left and when I tried to eat them they just turned to some kind of green mush in my mouth. So that was a loss. And the Ribeye, the star of my plate was an unchewable piece of beef. It looked well cooked, but the first bites revealed that the chef had put on zero seasoning. No salt or pepper, let alone perhaps some garlic or onion powder. While the top of the steak had clearly been under a broiler, the bottom was an unappetizing grey. I tried a few more bites and it was just tough and unchewable. A cut that is famous for its marbeling and tenderness was just a flavorless effort to chew. I 've never experienced anything quite like it. I gently told them to take it all away and I would just enjoy my drink. To the wait staff 's credit, they took the meal off of my bill which I greatly appreciate especially as i didn 't even have to ask. My request to the management is to please fix this! Something is very wrong in your kitchen and it needs immediate attention.

The online menu lists way more food than is actually available. They only had three starter options, no filet, no porter, three options for non steak entrees. F... read more The online menu lists way more food than is actually available. They only had three starter options, no filet, no porter, three options for non steak entrees. Food was pretty mediocre and my husbands steak was way undercooked. Overpriced for not greatquality.

The steak was cooked very nice and the texture was good but there was no taste what so ever. read more The steak was cooked very nice and the texture was good but there was no taste what so ever.