Pdq Riverview
Pdq Riverview
Description
PDQ offers consistently tasty chicken with standout items like crispy waffle fries, juicy tenders, and flavorful dipping sauces. Many appreciate the quick service, clean and spacious dining areas, and the open kitchen concept. However, customer experiences vary widely—while some praise friendly, attentive staff and efficient drive-thru lines, others note lapses in service attitude and cleanliness, especially in restrooms. Management might consider better staff training to enhance hospitality and maintain standards. Overall, PDQ remains a solid choice for fast-casual chicken lovers seeking quality food and speedy service, though improvements in customer interaction could elevate the experience.
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Feedback
We stopped in around 8:55pm. They close at 9pm. We ordered the spicy chicken sandwich and the chicken tender meal. They gave us a spicy chicken salad with very hard spicy crumbs. They cooked the tenders fresh for the meal but not the spicy salad.
Food is good as always. Customer service was lacking. Staff at drive thru need some pointers on Stellar Customer Service. No smiles and gave the impression it was an inconvenience to handle simple questions. Management might want to rework there staffpositions based on ability to handle human to human interactions.
The food was fresh and crispy, and the restaurant was impeccably clean. However, what really stood out to me was the staff. Everyone was friendly, which created a more enjoyable atmosphere than typically found in fast food restaurants. Kudos to the entire crew!
I just wanted to give a shout-out to PDQ in Riverview for their incredible service last night. We spoke with the manager, who explained that they weren't actually scheduled to open that day. However, he realized that many people were without power, so he called in his entire staff to serve hot meals to those in need. Despite the long lines, every single staff member was cheerful and eager to help. Even by 8 PM, when they started to run low on food, they continued to serve customers with those long lines still stretching out. It was truly impressive!
If you’re a fan of chicken but prefer to avoid the shady practices of certain other restaurants that are notoriously closed on Sundays, PDQ is the perfect choice. The quality of their chicken is superior, the service is quick, and everything is prepared right in front of you. But then again, if you’re looking for fast food chicken, I’m sure you’re already aware that PDQ is the best option!
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QR-Code for the menu
