Wendy's - Riverview

Friendly staff. The 5 dollar biggie bag was aweskme! read more Friendly staff. The 5 dollar biggie bag was aweskme!

If I could give this 0 stars I would we had the 5 free passes and they only let us get 2 and then they were being really disrespectfully increadibly disrespectf... read more If I could give this 0 stars I would we had the 5 free passes and they only let us get 2 and then they were being really disrespectfully increadibly disrespectful that we’re paying customers

Rude as hell drive through employees at 1130pm, rolling eyes and telling me to pull forward away from the window while I wait for my food as the only customer t... read more Rude as hell drive through employees at 1130pm, rolling eyes and telling me to pull forward away from the window while I wait for my food as the only customer there, like they didn't want to even see anyone there. How the hell dare I be hungry. Fix your attitude or find a better job that makes you happy!

They are always out of something, the credit card machine is down every other time we go. When you eat inside everyone is so nice. If you go through the drive t... read more They are always out of something, the credit card machine is down every other time we go. When you eat inside everyone is so nice. If you go through the drive thru it’s attitude the whole time. I really think management needs to be more involved and on top of things. Seems as though the young people that work there run the place.

I want to start off and say that there were eight employees working. I ordered a mobile order through the Wendy's app. I waited 8 minutes in the parking lot bef... read more I want to start off and say that there were eight employees working. I ordered a mobile order through the Wendy's app. I waited 8 minutes in the parking lot before I went in to get it. I walked in and stood there for 2 minutes before one person acknowledged that I was even there. When the girl at the counter finally acknowledged me, she just looked at me and didn't say any words. I told her I had a mobile order and I told her my name and she said hold on a second and walked away. Then I watched as she took four buckets of ice over to the drive-thru window. She continued to walk around doing nothing really. It had been about another 8 minutes and then she finally said oh I see your order now when it was on the computer screen facing me from the moment I walked in the door. They then just start to make my order. The whole time I was standing there no one made eye contact with me. No one said hello. A gentleman walked in while I was waiting and no one acknowledged him for about 5 minutes and when they did it was the same thing. She walked over to the computer and just stared at him with a snotty look on her face. He didn't even know that she was trying to take his order because she didn't even say how can I help you. There is an extreme problem at this location with customer service. The manager wasn't any better. The manager started singing and they were all dancing in the kitchen. They were acting inappropriately. There was trash all over the floor and the employees were all on their phones. I was at Wendy's for 25 minutes for $19 order. Coming from someone who works in customer service, this is unacceptable. Wendy's is wasting payroll dollars on people that aren't working. Food was mediocre.