Reviews
What User likes about Panera Bread:
Today, I was feeling quite stressed and in a rush, so I decided to place a pickup order. Unfortunately, I accidentally selected the wrong location for pickup. As soon as I realized my mistake, I approached an employee for assistance. The manager and the staff really came together to help me; they even reached out to the other location to cancel my original order on my behalf. I visit this Panera at least three times... View all feedback.
What User doesn't like about Panera Bread:
I've been under the weather for a few days and didn't feel like cooking, so I decided to try some comfort food from Panera, a place I don't visit often. Unfortunately, it turned out to be the worst tomato soup and grilled cheese sandwich I've ever had. The soup tasted like raw tomatoes, and the sandwich was made with two end pieces of bread—dry and overcooked. It was too tough to chew. I can only give it two stars be... View all feedback.
Reviews from various websites
It is a wonderful experience every time I go to Panera Bread in Richmond. Great people, good food and excellent customer service.
First time go and uncertain what to order. Young lady at the counter was very helpful and friendly. The food was hot and delicious. I'm definitely back.
Good drive from Somerset to Richmond for a great lunch.
We love Panera Bread in Richmond, we still have everything that wasn't good, so we go back...
I spoke with Savanna this morning to place a large order for our office. She was so polite and courteous! She took my order with patience and kindness and she o...
read moreService: Dine in Meal type: Lunch Price per person: $20–30 Food: 3 Service: 4 Atmosphere: 3
Service: Take out Meal type: Lunch Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: French Baguette, Creamy Tomato Soup
Chicken Cordon Bleu make ya wanna tell yo momma she can't cook. (Don't do that). Love that sammich. Food: 5 Service: 5 Atmosphere: 4
Food is excellent a little over priced though Food: 4 Service: 3 Atmosphere: 4
Our family has eaten here, many times. And I am sorry, but this place is now terrible, needs new management badly. Food has gone downhill, friendliness is non-e...
read moreHello everyone, I usually have great reviews, but my experience at this particular Panera was far from satisfactory. My wife and I have decided to stop visiting...
read moreToday, I was feeling quite stressed and rushed, so I decided to order for pick-up. Unfortunately, I didn’t realize that I had selected the wrong pick-up locatio...
read moreI’ve been feeling under the weather for a few days and didn’t feel up to cooking, so I decided to try some comfort food from Panera, a place I don’t usually go...
read moreHorrible place. The coffee was lukewarm, they didn't have my selection of pastry, and I was given the choice to get a clammy hard cinnamon roll. No apology. And...
read moreWe used to always get the frontega chicken sandwich. The last few times we have had it, it did not taste nearly as good. Something changed. Also, they don't hav...
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