Ruby Tuesday - Reading

I waited two hours for my food, and three out of the five dishes we ordered were incorrect. The soda refills consisted mostly of seltzer water with hardly any s... read more I waited two hours for my food, and three out of the five dishes we ordered were incorrect. The soda refills consisted mostly of seltzer water with hardly any syrup. The salad bar was poorly stocked; they tried to substitute items to fill gaps, like using something other than bacon bits, and there weren’t any plates available. I had to track down someone to ask for plates and ingredients for the salad bar. Meanwhile, the restaurant was overwhelmed with takeout orders, and many customers were standing at the kitchen doors, visibly frustrated. At one point, an angry customer even started shouting. We watched as people who arrived an hour after us ordered, ate, and paid before we even received our meals. It was particularly challenging having three kids with us while we listened to other customers complain and shout. When our meal finally arrived, it was incorrect, and the drinks were undrinkable. My $90 birthday dinner turned out to be a terrible experience. All we received was a sorry, with an assurance of better service and food if we ever returned.

First I arrived and no one told me anything...second my order was ready at 6:31...third they were not busy and last they gave me the food that was already made... read more First I arrived and no one told me anything...second my order was ready at 6:31...third they were not busy and last they gave me the food that was already made at 6:40...they didn't give me napkins and The food was hamburgers ? with fries and the fries were like 10 fries and the price was almost $14...I won't be

We had a buy one get one meal, The waiter didn't even take it off and charge for the both of them, And it took forever to get Our meal. Plus we got the wrong si... read more We had a buy one get one meal, The waiter didn't even take it off and charge for the both of them, And it took forever to get Our meal. Plus we got the wrong sides. I called and talked to a manager. He said he was sending me A voucher, But I never received it.

I ordered from the car side and I'm not sure how much they typically handle it, but I did receive my food, and it was excellent! read more I ordered from the car side and I'm not sure how much they typically handle it, but I did receive my food, and it was excellent!

We decided to go here for dinner and honestly we should have went somewhere else. I got the salad bar and the lettuce was turning brown, a couple of the tomatoe... read more We decided to go here for dinner and honestly we should have went somewhere else. I got the salad bar and the lettuce was turning brown, a couple of the tomatoes were soft and starting to rot and the pre made salads were dried out. My wife got the new York strip and asked for it medium. We waited a while, and they weren't that busy, and when it came out it was well done. She sent it back and the second steak was full of gristle and not that edible. They only.discounted her $8 for the trouble. I'm not one to complain at restaurants but it should have been at least half if not completely taken off. Our server didn't even take any empty glasses or anything from the table so while we are eating we have dishes piling up. This was honestly the worst experience in a restaurant we have ever had and sorry to say we will NOT be going back.