Wendy's - Queens

We not only found an open and partially consumed milk container meant for children, but while my little one was eating, we also saw a mouse drop. This is absolutely disgusting and unacceptable.

The customer service at this restaurant could use significant improvement. One of the staff members who called out order numbers was quite rude to a customer, and it happened to be her who frequently called the wrong numbers. It was disappointing to witness. I urge the management to train their employees to be more considerate of people's feelings. We all have challenging days, but it doesn’t take much to brighten someone's mood, unlike the employee who took my order in a respectful and kind manner.

This is undoubtedly the worst Wendy's or fast food restaurant I've ever encountered. The staff is rude and treats customers poorly, throwing food at them and having someone pretend to be the manager when requested. They even laugh when the actual manager leaves. There were people loitering out front without masks. I will never return to this location again. The fries tasted like they were cooked in old oil. This place is a disgrace.

They never have something and screw up their order all the time. I love chili cheeses and they never have it and how in this day and age does wendy not take apple pay? I mean, come on.

Service was just right .. got my food just in time to caught the bus .