Kfc - Queens
Kfc
Description
At KFC, the dining experience has been marred by consistent service issues and disappointing food quality. Many patrons report long wait times, cold fries, and insufficient dipping sauces, leaving them frustrated. Furthermore, concerns about food safety have arisen, with raw chicken sandwiches and rancid sides cited in multiple visits. Customer service has also come under fire, as guests faced challenges in resolving order issues. While KFC has loyal fans, recent experiences suggest a need for improvements in both service efficiency and food preparation to enhance customer satisfaction and regain trust.
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The service left me feeling very disappointed. I ordered a dish but ended up canceling it half an hour later for no particular reason. Overall, it was quite unpleasant.
Found out my order was wrong after I got it home. I had asked to substitute legs for wings and this wasn't done, biscuits were not cooked all the way. Also, website advertises 3 large sides with 8 piece bucket but store only gives 2. You should correct this on website.
I prefer the grill chicken. It seems that this location doesn't have a high turn over of it. Every time I order it from here it's like fossil, dry.
