Kfc - Queens

#16 - Fast Food - Queens, Catering, Chicken
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Kfc

Kfc
3.3 / 5 (4517 reviews)

Description

At KFC, the dining experience has been marred by consistent service issues and disappointing food quality. Many patrons report long wait times, cold fries, and insufficient dipping sauces, leaving them frustrated. Furthermore, concerns about food safety have arisen, with raw chicken sandwiches and rancid sides cited in multiple visits. Customer service has also come under fire, as guests faced challenges in resolving order issues. While KFC has loyal fans, recent experiences suggest a need for improvements in both service efficiency and food preparation to enhance customer satisfaction and regain trust.

Last update: 17.01.2026 from: Ciara

Feedback

★ 3.3 / 5 from 4517 reviews
ullrich-arlo
03.02.2023

The service left me feeling very disappointed. I ordered a dish but ended up canceling it half an hour later for no particular reason. Overall, it was quite unpleasant.

liam-pfeffer
03.02.2023

Found out my order was wrong after I got it home. I had asked to substitute legs for wings and this wasn't done, biscuits were not cooked all the way. Also, website advertises 3 large sides with 8 piece bucket but store only gives 2. You should correct this on website.

kling-jaleel
03.02.2023

I prefer the grill chicken. It seems that this location doesn't have a high turn over of it. Every time I order it from here it's like fossil, dry.

dlittel-office9
14.04.2023

The staff is overly professional and the food is finger licking good!!!

kilback-nico
03.02.2023

The restaurant is very clean and well-organized, with fast service. Plus, there's plenty of parking available.

FAQ

The second closest station is LIRR-Broadway, located 893 meters away.

There is a TV / screen on-site where sporting events are shown.

You can also pay for your menus with the common credit cards.

More information

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