KFC - Queens

I placed an order for pickup through the app and arrived promptly. When I spoke to the manager, who was of East Indian descent, she ignored me and went to assis... read more I placed an order for pickup through the app and arrived promptly. When I spoke to the manager, who was of East Indian descent, she ignored me and went to assist another family who arrived after me and were also of East Indian descent. I noticed that the staff, including the manager, were handling the food without wearing gloves. A young man eventually served me with my order and I complimented him on his customer service. The chicken was tasty, but the nuggets were a bit salty. Overall, I was disappointed with the experience.

I ordered a 3-piece meal and requested white meat, but received dark meat instead. Unfortunately, the chicken had a bad odor. After taking one bite, I decided t... read more I ordered a 3-piece meal and requested white meat, but received dark meat instead. Unfortunately, the chicken had a bad odor. After taking one bite, I decided to throw the rest away. It was already 11 p.m., so I expected the restaurant to serve fresh chicken all the time. Since I don't eat out often, I will not be returning to this establishment.

This KFC location is consistently unclean. The tables are often dirty and rarely cleaned, and the floors look gross. There are frequently homeless individuals o... read more This KFC location is consistently unclean. The tables are often dirty and rarely cleaned, and the floors look gross. There are frequently homeless individuals occupying the dining area, making it difficult to enjoy my meal due to the unpleasant odor. Additionally, the staff is not very friendly and tends to be inattentive.

So far in seamless order. There are no options to ask for spices, so I always have to call the store. They're always polite when they answer the phone. Two time... read more So far in seamless order. There are no options to ask for spices, so I always have to call the store. They're always polite when they answer the phone. Two times I have the same person and she reminded me. When the food came to me, it was hot and fresh and the original chicken taste I like.

Very good customer service and food comes quickly. Food can sometimes be salty read more Very good customer service and food comes quickly. Food can sometimes be salty