Wendy's - Provo

Ordered the Crispy Chicken BLT, but we got just the normal crispy chicken sandwich. So that was disappointing. read more Ordered the Crispy Chicken BLT, but we got just the normal crispy chicken sandwich. So that was disappointing.

We had a great experience! Diane, who worked at the cash register, was exceptionally friendly and helped us with our orders. She truly deserves a raise for goin... read more We had a great experience! Diane, who worked at the cash register, was exceptionally friendly and helped us with our orders. She truly deserves a raise for going above and beyond to help us save some money!

My important other and I went to this restaurant and had a wonderful experience. our money, jerel, was so nice and helpful. he not only offered exceptional serv... read more My important other and I went to this restaurant and had a wonderful experience. our money, jerel, was so nice and helpful. he not only offered exceptional service, but took care of our experience. we were very impressed by his expertise.

I love Wendy?s! But my experience here was subpar at best. The workers seemed very stressed which I understood because I have worked in fast food before but the... read more I love Wendy?s! But my experience here was subpar at best. The workers seemed very stressed which I understood because I have worked in fast food before but they were also very slow at the tasks they were performing. When it got to be my turn in line,the cashier told me to hold on and I waited patiently (and awkwardly) for 5 minutes while the cashier just stood there. Therewas no one in line behind me so I didn?t understand why they might have to wait to take my order but other than that, themanager and other staff I interacted with was friendly and courteous.

I would give them 0 stars if I could because this is hands down the worst Wendy's, nay, the worst fast food restaurant I have ever dealt with. First off, I used... read more I would give them 0 stars if I could because this is hands down the worst Wendy's, nay, the worst fast food restaurant I have ever dealt with. First off, I used to do DoorDash and they would make the dashers wait in line to get the orders they wereassigned to pick up. By they way, their lines are incredibly slow and long because they thrive off of the good name of Wendy's,but this loation is attrocious and has terrible management. So I refused to accept orders from this location. Also, they signedup to be on BYU's starving student card, then when I went to use the coupon with them, they said they no longer accepted it,even though the card was not expired. Whether that is a breach of their contract or not, I am not sure but it reflects on themanagement and how terrible they are. Also on that visit they messed up twice, because they gave me a double instead of a tripleburger, and they took off the pickles on the wrong burger. Horrible, horrible location. If they were a regular local restaurant,there is no way they could have survived, but since they are a Wendy's location, and their clients are primarily freshman comingin from out of state where Wendy's is great, they have managed to survive. DO NOT GO HERE UNLESS YOU ABSOLUTELY HAVE TO. Ormaybe just once a year, that's probably ok too.