A&w - Provo

Asked for no toppings on my burger and he didn’t listen. Also got close to raw bacon on my sons burger. The guy working the register is too busy hiding and mess... read more Asked for no toppings on my burger and he didn’t listen. Also got close to raw bacon on my sons burger. The guy working the register is too busy hiding and messing with his phone to take orders when people show up. We all have to wait a while for him to notice. Fries and other stuff were cooked well other than the cheese curds were over cooked. I’ll give it one more try but it’s not the best. The picture doesn’t convey the floppy slimy bacon. Round 2 Sunday the 13th January at 1:50 pm Everything was absolutely perfect! Thank you! You get another star :

My wife and I ordered through the drive-through. After receiving comfirmation that we could use more than one coupon in a single order, we used two coupons to g... read more My wife and I ordered through the drive-through. After receiving comfirmation that we could use more than one coupon in a single order, we used two coupons to get their combo big boxes at a slightly lowered cost. While ordering, I referred to the coupons and mentioned the lowered price point which we were expecting. When we got to the window, we handed our coupons to the cashier (different than the person who took our order at the callbox), who read back a strangely lower total than we were expecting. We asked him to confirm the price, and he read off a new total, apologizing for reading the last order 's total by mistake. However, this second total seemed higher than we were expecting. When we asked him if he had inputed our coupons, he said that he indeed had. When he gave us our receipt, my wife and I looked at it together and confirmed that he had not inputted the coupons. The two stars are for the food, which was all that we were expecting from a fast food restaurant. The missing stars are for the poor customer service: for someone who did not do what he said he did nor took the time to confirm that the price points had reduced accordingly, especially during a time when businesses and restaurants are struggling and customer service should be at its best to compensate patrons for their business. We won 't be coming back again--not when there is comparable food with much better service nearby.

If I could give it a negative number I would. Frustrating fry'S TASTE DAY OLD WAS COLD. CHEESEBURGERS COME OUT COLD BACON WAS STILL RAW. SENT THEM BACK AND THEY... read more If I could give it a negative number I would. Frustrating fry'S TASTE DAY OLD WAS COLD. CHEESEBURGERS COME OUT COLD BACON WAS STILL RAW. SENT THEM BACK AND THEY WERE READY IN LESS THAN 2 MINUTES AND COME BACK OUT COLD. VERY RUDE AND DISRESPECTFUL WHEN I SAID SOMETHING ABOUT MY ORDER AGAIN.

The food was good and it came out super fast! The restaurant was really clean too. read more The food was good and it came out super fast! The restaurant was really clean too.

I really like there malts.. This place has always been just a good quick inexpensive place for food or great place for deserts. 5 Star Garyleescritiques read more I really like there malts.. This place has always been just a good quick inexpensive place for food or great place for deserts. 5 Star Garyleescritiques