Panera Bread - Prosper

The food was excellent, as always. However, the rapid pickup for app orders is counterproductive since I had to wait in the drive-thru line behind other custome... read more The food was excellent, as always. However, the rapid pickup for app orders is counterproductive since I had to wait in the drive-thru line behind other customers. Please enhance the rapid pickup process; I ended up waiting 25 minutes for my order.

Panera has increased their prices too much. It is portrayed as healthy side but they do not have 100% whole wheat bread since all you are eating carbs (differen... read more Panera has increased their prices too much. It is portrayed as healthy side but they do not have 100% whole wheat bread since all you are eating carbs (different available breads on the menu). Recommend to bring the prices down and introduce healthy bread option for sandwiches.

Horrible service. I did an online order for $72 and it was supposed to be delivered 11:45-12pm. Called 8 times to see where my order was at it was 35 mins late... read more Horrible service. I did an online order for $72 and it was supposed to be delivered 11:45-12pm. Called 8 times to see where my order was at it was 35 mins late at this point. The person I talked with told me my order was waiting to be picked up by a third party. I said my order was supposed to be here over 35 mins ago, the guy said it was still waiting to be picked up. How was I to know that it would be delivered by a third party? I said would it be faster if I came in and picked it up as my order was already 35 mins late. They said yes, probably so I said I was on my way. I literally hung up and headed over to this location I was maybe 6 mins away. I get there and someone had already picked up my order! I literally had just spoke with someone regarding my order letting them I was just going to come and pick it up. Granted this is the 2nd time this had happened to me before with this location the first time I thought it was just a one time off deal... I WILL NEVER BE ordering from this location again.

I was coming to Panera for many years. I should've read the reviews before going to this location. I ordered a bowl of soup, paid around $10 fir that, including... read more I was coming to Panera for many years. I should've read the reviews before going to this location. I ordered a bowl of soup, paid around $10 fir that, including tip. Got just a bit more than a half of the bowl if soup. Also, asked for butter and was told it is not included.

I absolutely love the food at this restaurant! Their sandwiches are delicious, and the desserts are fantastic. I'm also a huge fan of the Asian chicken salad; t... read more I absolutely love the food at this restaurant! Their sandwiches are delicious, and the desserts are fantastic. I'm also a huge fan of the Asian chicken salad; the dressing is simply divine.