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Contribute Feedback What User likes about Panera Bread:
I ordered the NEU-Spicy chicken sandwich from this restaurant. Unfortunately, it did not come with buffalo sauce (which is what makes it spicy) and it was missing the fried pickles. Instead, I ended up with a tasteless mayonnaise sandwich. View all feedback.
What User doesn't like about Panera Bread:
I have had my sandwich made incorrectly three times despite requesting adjustments. After the second time, I called and was assured it would be fixed, but it was not. It seems they are unable to read their own order screens here. View all feedback.
Ordered 2 pecan braids neither one had a Pecan in it. Not even the tops had a pecan placed on it. WTH!!!
Put in a to go order. Asked and paid for chicken to be added to my salad. It was missing. Told them to hold the peppers on the salad. That was in the salad. Won't be returning.
Don’t order curbside pickup if you want to get your order in any timely manner
Ordered a flat bread with the half sandwich they forgot the sandwich then when I went back the gave me the wrong sandwich. I didn’t catch it till I got home. So now it’s flat bread and PBJ because the sandwich they gave me was 50 percent mayo. Girl at the front counter was nice that’s why they got two stars.
The cashier I got named Anthony made my night. I had a long day at work and he cracked jokes and made me smile. He deserves to be recognized for going above and beyond to make connections with customers. He deserves a raise.
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