Subway - Post Falls
Subway
Description
At this local Subway, customer experiences are a mixed bag, highlighting significant issues with staff training and management. While the sandwiches are praised for their taste and fresh ingredients, the service often falls short. Many reviews point to an unprofessional atmosphere, particularly with the management's handling of employees and customer interactions. Instances of incorrect orders plagued visits, with particularly troubling accounts of poorly assembled sandwiches. However, some patrons noted dedicated staff who strive for excellent service amidst the chaos. Despite the restaurant’s potential, it clearly requires improvements in both management practices and staff training to enhance the overall dining experience.
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Feedback
They sure do need to be trained better... In customer service! Starting with the manager... I requested that the meat, onions, and peppers for my sandwich be heated separately, then toasted on the sandwich with the cheese. The woman (she later said she was the manager) was VERY rude uncooperative with my request, even asking what 's the difference . She then heated the meat/onions/peppers tray in the oven with the bread cheese, thus not fulfilling my request. I tried to explain that if you heat them first and then toast them, they get nice and toasty and delicious. Then the other woman rang up our order without removing her gloves, and then went back to making sandwiches without changing them. When I said something about it, the manager started yelling at me that she hadn 't touched the money. (She touched the screen, which is touched by many hands that have touched the money, so, same thing as touching the money). Gross. We will never go to this one again. It was pretty awful.
Subway near hwy 41 and the freeway is ok. They are short staffed like everyone else in the world right now. The guy behind the counter did his best. Sandwiches are always tasty and fresh. Long wait tonight because one guy had to make 8 sandwiches in front of me.
I had three hungry men repairing my fence today. It was so nice to be able to tailor their lunch order to exactly what each wanted and to know their choices were healthy and satisfying. It was even better to get a great deal buy two subs, get one free!
If I could give zero stars, I would. Every single sandwich was incorrect. None of them had veggies or cheese, and all were on the wrong type of bread. We placed a fairly large order—four kids meals, three footlongs, and one wrap—but that doesn't excuse the terrible food we just paid nearly $80 for.
I wouldn't recommend this Subway location. I've visited several times, and there's always something that goes wrong with my order. While the staff are friendly and polite, it seems like there are major issues with the management and how the store is run. It feels like they lack proper training. I ordered through DoorDash, and when my sandwich arrived, it was a complete mess. The toppings were carelessly piled on, and the sandwich was falling apart. I also saw the manager making sandwiches in the store, and it was just as chaotic there. The male manager was unfriendly, which didn’t help the overall experience. I know that working in fast food can be challenging—I've been there myself—but this level of disorganization is simply unacceptable.
Menu
Drinks
Gatorade Zero Grape (5 Cals)The bold & intense taste of grape to rehydrate you + all the electrolytes & zero sugar.
$2.6
Coke Zero Sugar (0 Cals)Best Coke Ever? Now More Delicious.
$2.6Diet Coke (0 Cals)No Sugar No Calories.
$2.6Popular Items
Gatorade Fruit Punch (140 Cals)The thirst quenching taste of fruit punch to rehydrate & help maximize your performance.
$2.6Salads
Pizza Sub (310 Cals)Spicy pepperoni; American cheese & mouthwatering marinara sauce over crisp lettuce; spinach; ripe tomatoes; cucumbers; green peppers; black olives & red onions.
$8.1Wraps
$8.0
Menu PDF
More information
QR-Code for the menu
