Reviews

Overall Total Score
3 out of 5
Good | 151 reviews

What Carlos Cermeno likes about Cold Stone Creamery:
I had placed my order online and thought I was going to make it on time but there was an accident on the way and made it after cold stone closes, luckily I saw some employees still and let them know I had an order but there was an accident and ask if I can still get the order. The girl said yes and was very polite, she saved the day. Thank you View all feedback. What Alison A doesn't like about Cold Stone Creamery:
OUTRAGEOUS. horrible customer service always hiring rude teenagers that catch an attitude for no reason, i asked for two specific flavors and she got it wrong, i politely said i ordered coffee and then she gave me a rude look. She then asked me if i wanted toppings so i said May i have marshmallow and she just got a handful and plopped it on the cup!!! She was the shortest one there and had a full face of makeup and... View all feedback.

Reviews from various websites

Restaurantji
3.0 ★ from 151 reviews
Carlos
20.05.2024 - 21:04

I had placed my order online and thought I was going to make it on time but there was an accident on the way and made it after cold stone closes, luckily I saw...

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Simba
20.05.2024 - 21:04

Bought a cake on Christmas Eve. Ordered online. Had no issues. I will return. Quality was great. The process was efficient

Gustavo
20.05.2024 - 21:04

I’ve come here about three times already and I can confidently give an honest review. The employees working there are a big problem. Every time I’ve walked in t...

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Patricia
20.05.2024 - 21:04

Who does not love ice cream? It is good, and here, the quality is top-notch. I mean, young adults work here, but they are pretty nice if you let them know ahead...

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Alison
20.05.2024 - 21:04

OUTRAGEOUS. horrible customer service always hiring rude teenagers that catch an attitude for no reason, i asked for two specific flavors and she got it wrong,...

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