Peet's Coffee - Pinole

Barista who took our order was nice but might have been high, he looked out of it. Our order never went through. After waiting for 45 minutes and asking multipl... read more Barista who took our order was nice but might have been high, he looked out of it. Our order never went through. After waiting for 45 minutes and asking multiple time to hear responses like ?I?m working on it right now? we find out that our order isn?teven on the list. We had to leave because we were in a rush but a 45 min wait for coffee that you never get is unacceptable. Norefund, no nothing.

Order through the APP and just stop by and drink is ready. Once there was a glitch in the APP and made it up to me with a free beverage. Staff are always cheerf... read more Order through the APP and just stop by and drink is ready. Once there was a glitch in the APP and made it up to me with a free beverage. Staff are always cheerful and friendly. If you don't order thru the App it can be time consuming, depending on thehour

The website states the store opens at 5:00 am. When I visited this morning 3/1/22, the store sign stated it opens at 5:30 am. Since companies are on the interne... read more The website states the store opens at 5:00 am. When I visited this morning 3/1/22, the store sign stated it opens at 5:30 am. Since companies are on the internet and their hours are posted, employees need to make sure their posted hours are correct.Google emails company?s periodically to remind them. This is the age of social media so it?s each company?s responsibility touse social media correctly, which includes providing accurate information to the public.

Instead of letting me substitute an item, the restaurant marked it as out of stock after it was already delivered. This was meant to be my breakfast for the day... read more Instead of letting me substitute an item, the restaurant marked it as out of stock after it was already delivered. This was meant to be my breakfast for the day.

The food is excellent. I especially love the Chicken Waffles Sandwich also the Turkey Sausage Breakfast Burrito is at the top of the list. Peets Coffee is super... read more The food is excellent. I especially love the Chicken Waffles Sandwich also the Turkey Sausage Breakfast Burrito is at the top of the list. Peets Coffee is superb to any other exceptional Baristas!