C.cups Cupcakery - Pinehurst
C.cups Cupcakery
Description
A beloved local cupcakery known for inventive, moist cupcakes and dependable gluten-free treats, with standout flavors like Pink Champagne, PB&C and creative seasonal options. Desserts are generally delicious—frosting balance and texture earn repeated praise—while brownies and party supplies round out offerings. Service is mixed: many customers report warm, attentive staff, but some note curt counter interactions and inconsistent greeting. Custom cake orders can be frustratingly slow and error-prone, with communication gaps and occasional pickup mismatches. Two convenient locations serve celebrations and everyday cravings alike.
Images
Feedback
The cupcakes are delicious and the workers are extremely nice. The atmosphere is so cute and smells of fresh and sweet bakery items!
Beautiful location delicious cupcakes! A win everytime. Helpful friendly staff
Cannot say enough great things! Not only was this EXACTLY how I explained it, but it tasted amazing as well! Customer service is off the charts with these girls. This is the first of many cakes I’ll be ordering! Thank you!
I ordered from the Pinehurst location for my grandma's 75th bday. First the service was poor. I walked in and no other customers were in there and wasn't greeted. I had to ask the lady if anyone was going to help me. I've previously visited this location to pick up a cake order and wasn't greeted so I guess this is common. I was given the cake and I did look at it before walking out. However I wasn't sure on what I had sent in the email and since the cake was in the box I couldn't see if the side had the spoon detail. So I get home and take the cake out of the box and it's not anywhere near the cake reference that I sent for order. I called to make the lady aware and showed her the video and she acknowledged that it was different from the emails and said she wished I had told her before I left but she admitted to the cake not being the same. So I'm not sure how or why my actual order email wasn't referenced. Although she offered to fix the cake if I drove back to southern pines (I live an hour away).
Cannot say enough great things! Not only was this EXACTLY how I explained it, but it tasted amazing as well! Customer service is off the charts with these girls. This is the first of many cakes I’ll be ordering! Thank you!
Menu PDF
FAQ
More information
QR-Code for the menu
