C.cups Cupcakery - Feedback

The cupcakes are delicious and the workers are extremely nice. The atmosphere is so cute and smells of fresh and sweet bakery items! read more The cupcakes are delicious and the workers are extremely nice. The atmosphere is so cute and smells of fresh and sweet bakery items!

Beautiful location delicious cupcakes! A win everytime. Helpful friendly staff read more Beautiful location delicious cupcakes! A win everytime. Helpful friendly staff

Cannot say enough great things! Not only was this EXACTLY how I explained it, but it tasted amazing as well! Customer service is off the charts with these girls... read more Cannot say enough great things! Not only was this EXACTLY how I explained it, but it tasted amazing as well! Customer service is off the charts with these girls. This is the first of many cakes I’ll be ordering! Thank you!

I ordered from the Pinehurst location for my grandma's 75th bday. First the service was poor. I walked in and no other customers were in there and wasn't greete... read more I ordered from the Pinehurst location for my grandma's 75th bday. First the service was poor. I walked in and no other customers were in there and wasn't greeted. I had to ask the lady if anyone was going to help me. I've previously visited this location to pick up a cake order and wasn't greeted so I guess this is common. I was given the cake and I did look at it before walking out. However I wasn't sure on what I had sent in the email and since the cake was in the box I couldn't see if the side had the spoon detail. So I get home and take the cake out of the box and it's not anywhere near the cake reference that I sent for order. I called to make the lady aware and showed her the video and she acknowledged that it was different from the emails and said she wished I had told her before I left but she admitted to the cake not being the same. So I'm not sure how or why my actual order email wasn't referenced. Although she offered to fix the cake if I drove back to southern pines (I live an hour away).

Cannot say enough great things! Not only was this EXACTLY how I explained it, but it tasted amazing as well! Customer service is off the charts with these girls... read more Cannot say enough great things! Not only was this EXACTLY how I explained it, but it tasted amazing as well! Customer service is off the charts with these girls. This is the first of many cakes I’ll be ordering! Thank you!

I love visiting and trying the different cupcakes at both locations! read more I love visiting and trying the different cupcakes at both locations!

The cupcakes are fantastic, but the process of ordering a custom cake was quite exhausting. I don't think it should require numerous emails and continuous phone... read more The cupcakes are fantastic, but the process of ordering a custom cake was quite exhausting. I don't think it should require numerous emails and continuous phone calls just to find out what's available.

The buttercream icing was delicious. However, the cupcakes could be larger; they were quite small. read more The buttercream icing was delicious. However, the cupcakes could be larger; they were quite small.

C.cups Cupcakery offers the most delicious and unique cupcake flavors! I tried the Pink Champagne today, and it was absolutely heavenly. I love exploring their... read more C.cups Cupcakery offers the most delicious and unique cupcake flavors! I tried the Pink Champagne today, and it was absolutely heavenly. I love exploring their new menu options and have never been disappointed. The staff is always friendly and welcoming, and their other products and party supplies add a special touch to any celebration!

Wow!! These cupcakes are absolutely amazing! As a cupcake enthusiast, I’m very picky about what truly tastes good and isn’t just a pretty treat. Thank you so mu... read more Wow!! These cupcakes are absolutely amazing! As a cupcake enthusiast, I’m very picky about what truly tastes good and isn’t just a pretty treat. Thank you so much for crafting such delicious cupcakes! The frosting is perfectly balanced—not too sweet—with a smooth texture and flavor, and the cake itself is perfectly moist and flavorful. Fantastic job, ladies!!!!