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Contribute FeedbackMacaroni Grill, a once-beloved dining spot, is experiencing mixed reviews as patrons highlight inconsistencies in service and kitchen efficiency. While the food quality remains commendable, many guests lament disappointments during busy periods, particularly on occasions like Valentine's Day. Reports of lengthy waits for meals and unavailability of popular menu items have raised concerns. Although some diners commend the attentive service from specific staff members, the overall dining experience suffers from operational missteps. As a result, loyal customers are left questioning future visits, hoping the establishment can find a balance between its culinary strengths and service challenges.
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Good food and service. Noise level a little high but overall made for a great evening
It's one of our favorites and last Saturday was no exception. It was much busier than usual, however the service was still prompt and attentive. The food is always good and we like the ambiance of the room.
We waited over minutes to be greeted. We were only waited on because we went and got a manager. We would have left but it was Christmas, and we were from out of town, and didnt have any other options. They âlostâ our food ticket. It took hours to get out meal. Will never go back. No wonder all these restaurants are closing.
It was a horrible experience for most of the people in my group
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