Jack's - Pell City

Very incompetent employee taking orders inside. Messed up everything we ordered and then proceeded to argue with me when I asked for a milkshake straw. Old lady... read more Very incompetent employee taking orders inside. Messed up everything we ordered and then proceeded to argue with me when I asked for a milkshake straw. Old lady needs to be fired for her incompetence. Had to dine in because she didn’t listen when I asked for it to be a to go order.

I went by our local Jack's And ordered a scoop of chocolate ice cream in a cone. Bonus. Half scoop included ...melted in my mouth..not in my hand...I will be ba... read more I went by our local Jack's And ordered a scoop of chocolate ice cream in a cone. Bonus. Half scoop included ...melted in my mouth..not in my hand...I will be back.

Had to order twice at drive thru. When it was read back it was wrong. So, gave order again. Pull up, paid and asked to move forward. Food was brought out and wa... read more Had to order twice at drive thru. When it was read back it was wrong. So, gave order again. Pull up, paid and asked to move forward. Food was brought out and was told to have a nice evening. I said I had 3 drinks with the meals. She said well I was asked to bring it out and went back in. I was then brought a small drink out. I said ok, but I also had two large drinks. She walked back in and brought 2 large drinks. She looked at me and said I did not have to be rude about it all. Interesting,

The service was okay but I went through the drive-thru and they were not that busy it wouldn't let me make three separate orders so I had to drive back around f... read more The service was okay but I went through the drive-thru and they were not that busy it wouldn't let me make three separate orders so I had to drive back around for my last order

You forgot my biscuit : and that's my favorite part read more You forgot my biscuit : and that's my favorite part