Subway - Pasadena

I really enjoy the ability to customize my own sandwich to suit my taste perfectly. The staff here have always been friendly and helpful. Plus, if you use a coupon, it makes the meal an even better bargain.

The staff member had a poor attitude; it wasn't exactly rude, but she appeared to be genuinely overwhelmed with sadness. I hope she's doing alright.

Excellent subs at fantastic prices with friendly staff!

Gustavo makes a sandwich so delicious that I would gladly eat it again, even if I lived in Orange County.

This restaurant is part of a franchise, so I believe they need to better align their practices with their branding. This review doesn’t reflect on the owner, as the employees were friendly and did a great job. However, I ordered a foot-long tuna sandwich to go, and it was disappointing. It was only 12 centimeters long, filled with excessive lettuce, and had very little else. There were just a few tablespoons of tuna, some bell peppers, and a few other ingredients. I was hungry and ate it all, but it felt like I was just eating bread. I understand Subway wants to keep costs down to remain competitive in the fast food market, but serving low-quality food is not the path to success. I've noticed this issue worsening over the years. I have no plans to return to Subway. There are several other sandwich shops in Pasadena that are twice the price but will provide a hundred times more satisfaction. Also, on a side note, I find the display of a politically charged symbol, like the American flag associated with Megan Rapinoe, to be inappropriate in a place where I go to enjoy a meal. Lunch should not be a political statement.