Panera Bread - Pasadena

I don’t tend to remember Panera when I am thinking of eating out which is a shame because every time I go I like it. I like that the options are a little health... read more I don’t tend to remember Panera when I am thinking of eating out which is a shame because every time I go I like it. I like that the options are a little healthier and not too large. I particularly like their soup and salads. Their fresh baked bread is good as well.

This chain bakery and restaurant stands strong in the midst of multiple new cafe openings. I love their salad and sandwich combos as well as their bagels and cr... read more This chain bakery and restaurant stands strong in the midst of multiple new cafe openings. I love their salad and sandwich combos as well as their bagels and cream cheese . They also customize breakfast sandwiches so it’s a win win for breakfast.

We are huge fans of Panera Bread! Their salads, sandwiches, soups, pastries, and breads are all wonderfully fresh and packed with flavor. The staff is always pr... read more We are huge fans of Panera Bread! Their salads, sandwiches, soups, pastries, and breads are all wonderfully fresh and packed with flavor. The staff is always professional, friendly, and eager to help, consistently going the extra mile to make your visit enjoyable. I’ve also used their delivery service, and everything has arrived fresh and tasty every time. I’ve never encountered any problems with my orders.

This is a chain, it?s counter service with a good selection of bakery foods. They give you a pager when you order and then you go get the food yourself from a c... read more This is a chain, it?s counter service with a good selection of bakery foods. They give you a pager when you order and then you go get the food yourself from a counter next to the kitchen. Before COVID they had wait staff that would bring the food out toyou, but post virus you get a pager and go get it yourself. Strange thing is that for all their concern about not having waitstaff since the virus, they?re still not concerned about wiping down the tables that customers are invited to clearthemselves. It has always been hard to find a table in the dining room that was clean. They don?t clean them, unless youcomplain. They just let one customer after another eat on tables and clear their own table and the next guest just has to dealwith the sticky table. I?ve never understood that.

I've been going to Panera Bread for years. I did another review on this Panera Bread location back in Nov. 2019 and they're still messing things up. The item I... read more I've been going to Panera Bread for years. I did another review on this Panera Bread location back in Nov. 2019 and they're still messing things up. The item I ordered yesterday is something I've ordered many times, the Turkey/Avocado sandwich and Iknow how it's supposed to taste. At the Pasadena, CA location, they gave me my sandwich and with my first bite I realized itwasn't made right. It had no mayonnaise and basically no avocado (picture attached). I was told they had new staff. That's finebut train them properly before having them make the sandwich. I asked that the staff be shown the sandwich and talked to so thatthey could do it right the next time but the staff I talked to never talked to the sandwich makers and so they continued to makesandwiches wrong. When I asked for a manager, I was told that the staff are all on the same level and that there isn't really amanager; that I could talk to any of them. I've never heard anything so ridiculous. I wasn't told this by one person, there werethree staff people standing there in the sandwich making area saying the same thing. Doesn't Panera have a manager watching thestaff to make sure they do their job, make proper sandwiches, and take care of customer service?! I used to go here regularlybut I'm done. There have been too many mistakes with sandwiches because their staff isn't properly trained or supervised and soI won't be back.