Kfc - Parma

#4 - Fast Food - Parma, #6 - Vegetarian - Parma, Lunch
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Kfc

Kfc
2.8 / 5 (5295 reviews)

Description

This KFC mixes warm customer service with uneven kitchen performance. Attentive, friendly staff often try to fix complicated orders, but guests report slow service, drive‑thru backups, missing sauces or cookies, and inconsistent items — dry or skimpy chicken, burnt mac & cheese, and scant gravy in signature bowls. Meals can be fresh and tasty at times, yet large or family orders risk disappointment due to small portions and supply gaps. Good for quick stops when staff friendliness matters; not reliably strong for big orders or consistent quality.

Last update: 17.01.2026 from: Jen

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★ 2.8 / 5 from 5295 reviews
jen-kiral
11.01.2026

When I order I Famous Bowl…and they cut up chicken sandwich pieces Some spicy, some not…NO popcorn chicken at all!!! If they would have told me that, I would have ordered something else. I got 3 of them, for my family and they were horrible!

aaron-bryant-bird7
11.01.2026

This is the worst KFC I've ever been to in my entire life Started off with the famous please pull forward.. next think you know there's 4 cars waiting and line is backed up.. the chicken on the sandwich was as dry my dinning room table.. the Mac and cheese was burnt(how you mess that up) .. then the famous bowl was basically not famous at all.. had like 4 tbs of gravy.. shredded chicken (same dry chicken) instead of the popcorn chicken.. was 90% mashed potatoes.. so I basically got a mashed pot

julie-mushroom161
11.01.2026

We spent over $100 and got half full containers of food. The one container of mac n cheese looked like it was a day old . Some of the chicken was so skimpy and all breading. So disappointing trying to feed 6 people but barely fed 4 what a waste of money!!

theresa-van-keuren-m
11.01.2026

The young gentleman who took my order this evening really made my evening. My order is always seems to be perceived as complicated to workers (I’m a vegetarian so it order a famous bowl no chicken no gravy). While he asked for clarification it seemed to be out of wanting to make sure my order was correct and not out of annoyance. I was on the phone with my best friend and even she commented that he was so nice and cared a lot to make sure my order was correct! (She is vegetarian as well and has

kelly-squirrel7730
11.01.2026

This location just is not good. The young man that brought me my food was very nice, but my order was missing sauce. I mean really, how can you have chicken tenders without sauce, and I didn't even realize until I got home. Also, didn't get my cookie!

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