Chipotle Mexican Grill - Feedback

I had a disappointing experience at the Chipotle on Route 17 South in Paramus, NJ. We dine out often, and this location used to be one of our favorites. I under... read more I had a disappointing experience at the Chipotle on Route 17 South in Paramus, NJ. We dine out often, and this location used to be one of our favorites. I understand that staffing issues can occur, but the food should at least be visually appealing. If a customer needs to return an item, it should be handled appropriately. I rarely send food back, but it seems we're often missing something. Thankfully, they have typically addressed the issue quickly by either remaking the dish or providing the missing items. However, after this experience, I don't think I'll be coming back. The picture shows what are supposed to be tacos, but they certainly don't look appetizing.

Chipotlane was great fast pick up and don't have to get out of the car. read more Chipotlane was great fast pick up and don't have to get out of the car.

I had one of the worst delivery meals ever from this restaurant. This was my second experience with this location, and once again, I received the wrong order. E... read more I had one of the worst delivery meals ever from this restaurant. This was my second experience with this location, and once again, I received the wrong order. Everything was ice cold, and not a single item was correct. I definitely would not recommend this place.

I had a really negative experience at this restaurant. I ordered chicken quesadillas, but they surprisingly sent me beans and rice instead. This is the second t... read more I had a really negative experience at this restaurant. I ordered chicken quesadillas, but they surprisingly sent me beans and rice instead. This is the second time they've gotten my order wrong. I suggest giving this place a pass.

This location was unorganized starting with trying to get into the parking lot. I went inside and people are just standing round. I place my order to be picked... read more This location was unorganized starting with trying to get into the parking lot. I went inside and people are just standing round. I place my order to be picked up at 6:15 pm, because it was so hard to get into the parking lot because it was blocked by the drive-through, I was 20 minutes late and my food was still not on the pickup shelf. I finally came out 25 mins after scheduled pickup. When I took my food home it was crushed and looked like this.. nothing pleasing about this experience and there was barely any steak in my bowl. NOT WORTH IT. Try another location or another franchise.