Subway - Palmer
Subway
Description
At this restaurant, service and staffing issues mar the customer experience. Many patrons expressed dissatisfaction with rude and unprofessional staff, often stretched thin with only one employee handling busy shifts. Though there are moments of commendable service, such as friendly staff members sporadically present, the inconsistency dampens the appeal. Orders have been mishandled, leading to soggy sandwiches and dissatisfaction among regulars. However, some highlight standout employees who deliver excellent service and great sandwiches. Overall, while there are reasons to appreciate individual efforts, the establishment must address its staffing and service to retain loyal customers.
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Feedback
The staff at this restaurant were extremely unprofessional and rude. They were only focused on appearances and seemed to be in a hurry. When I tried to ask for help, they were incredibly rude and disrespectful. I will not be returning to this place.
This restaurant must have failed their inspection. I don't feel safe eating here. The few times I have eaten here, I always end up guessing wrong and taking two bites instead of just one.
Best Sandwich Artist this side of the Mississippi! Owner always works as hard as employees and remembers my order every time. They honor coupons and just overall a classy operation!
I arrived at noon on a Friday and found both employees right by the door smoking. I had to wait for them to finish and go inside to wash their hands before I could be served. I ended up paying $17 for a single wrap, and then they asked me for a tip on top of that! I understand that Subway corporate sets the prices rather than the franchise, but seriously, this is a bit much.
