Friendly's - Palmer

I had a great experience! I have a table right away. I sat down and ordered my chicken fingers and washed everything with a strawberry fribble! The best! I wish... read more I had a great experience! I have a table right away. I sat down and ordered my chicken fingers and washed everything with a strawberry fribble! The best! I wish friendliness would bring Malt back for the Fribble, that was my favorite! Thank you to my waitress. I wish I could remember her name. I'm sorry!

Colleen and Margo made our dinner at Friendly is a relaxed, fun evening. They were attentive and made sure we had everything we needed. Also the recommendation... read more Colleen and Margo made our dinner at Friendly is a relaxed, fun evening. They were attentive and made sure we had everything we needed. Also the recommendation of sunflowers if we could not do our thoughts. Having not seen too many places from a friend today, it was great to stop in this childhood favorite for a good meal and good service. As always, the food was not disappointed, everything was fresh and delicious! And not the service, thanks to Colleen and Margo.

I know, kindness has a hit with service and customer service since Covid but I am here today and had the best experience!!! Very clean location and my waitress... read more I know, kindness has a hit with service and customer service since Covid but I am here today and had the best experience!!! Very clean location and my waitress Amanda is amazing!!!! I had served the food hot and fresh and very fast! Thank you for this great service today!! Hey, boss doesn't let Amanda go! She's the best thing that happens here in a long time! Keep it on boys!!!

I haven't been to a Friendly's in about 3 or 4 years, but I recently visited this location for the second time. The restaurant was in great condition, almost li... read more I haven't been to a Friendly's in about 3 or 4 years, but I recently visited this location for the second time. The restaurant was in great condition, almost like new. The employees, including the on-duty manager, were working hard and providing excellent service despite the busyness of the restaurant. I opted for the three-course dessert for an additional $1.99 and it was a delightful treat. Thank you for a job well done!

It is disappointing to see the decline of this once iconic New England restaurant. Even the ice cream cannot redeem the quality of the establishment. I believe... read more It is disappointing to see the decline of this once iconic New England restaurant. Even the ice cream cannot redeem the quality of the establishment. I believe that within a year, this business will inevitably shut down. This is difficult for me to admit, as it used to be a favorite spot to take my children for dining. We have created many fond memories there over the years. However, our experience tonight was disappointing. We went in for ice cream at 8 pm and did not receive our order until 9 pm, despite there being only 4 other customers in the restaurant. Our server, Allssa (presumably), was apologetic, but it is evident that the establishment does not prioritize customer service. The restaurant was dirty and no one bid us farewell or thanked us as we left. Although the taste of the ice cream was acceptable, one sundae was missing a significant portion of ice cream, while another of the same kind was overflowing. The to-go containers were also only half full. Despite my disappointment, I did not raise any complaints due to the lengthy wait. After countless meals at this restaurant, I can confidently say that our family will not be returning. It is unfortunate.