Reviews

Overall Total Score
3.6 out of 5
Very good | 899 reviews

What User doesn't like about Thai Express Ottawa:
This restaurant is not suitable for picky eaters. The noodles are overcooked to the point of falling apart, and the tom yum soup lacks flavor. I had to add soy sauce and lime to enhance the taste. The restaurant is generally unclean, with a dirty bathroom and a broken toilet seat, reflecting the overall quality of the establishment. View all feedback. What User likes about Thai Express Ottawa:
We were shopping at trainyards and didn't feel like cooking when we get home so decided to get food from this location, best decision ever!! Food was delicious and service was great.. took a bit longer to prepare than anticipated but was so worth it!! Happy to go back again and again View all feedback.

Reviews from various websites

Restaurantji
2.5 ★ from 112 reviews
Debra
07.07.2024 - 04:26

Went this afternoon for lunch, with my Sister. Had a very nice, welcoming, experience. Don't get out too often, so was really nice! Will be back!!

Isabelle
07.07.2024 - 04:26

Tried calling to place a pickup order 3 separate times within 30 minutes all 10 minutes apart in case there was a rush or someone was busy and just maybe let it...

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Umer
07.07.2024 - 04:26

Worst customer service ever. The person at the cash taking the order is super rude talks very loud and has no respect for customers. He’s working there most of...

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Amir
07.07.2024 - 04:26

I went to get stir fry from this place as I have always got from other Thai Express locations (first time here) they poured the stir fry into the box with some...

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Alparslan
07.07.2024 - 04:26

This is the fourth time we've bought stir fry this evening. The first time it tasted good, there was a lot of rice and noodles, when we bought it this evening t...

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Menu
3.0 ★ from 10 reviews

Small part of the ‘Thairacha chicken’ for 15$. the taste was ok. not much to say about the staff, except they were present?.

I've been to this store twice and both times have been a disaster. This most recent time I decided to give it a second chance and boy was I wrong. I ordered a c...

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Amazing place! Great food and friendly staff. Will definitely come here anytime I'm in the Trainyards area.

I have been to many Thai Express locations, but this one is below standards. The Pad Thai tasted awful, soggy and looked like a big lump. The cook needs some tr...

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We were shopping at trainyards and didn't feel like cooking when we get home so decided to get food from this location, best decision ever!! Food was delicious...

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Doordash
4.3 ★ from 200 reviews
Dinuka
29.02.2024 - 18:14

The new battered beef is disappointing and the portion of rice is insufficient.

Thao
29.02.2024 - 18:14

I ordered at 11:15 pm and was impressed with the perfection of my meal. The portion of pad thai was generous, the sauce was just right, and the flavor was exact...

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makenzie
29.02.2024 - 18:14

The food was great, but the portion size was smaller than usual. The packaging was done carefully.

Mermaid
29.02.2024 - 18:14

Disgusting, reheated old food. The rice is pasty not at all like other other locations I ordered from. This is disrespectful.

Holly
29.02.2024 - 18:14

Thai Express was delicious I especially enjoyed the wings. Doordash was fast and efficient. Thank you!

Facebook
2.2 ★ from 5 reviews
Foursquare
3.4 ★ from 3 reviews
Google
3.0 ★ from 337 reviews
Int Restaurants
3.5 ★ from 587 reviews

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