McDonald's - Ottawa

McDonald's, what can I really say? This is the third time I've seen it go through a transformation. The seating is reduced, the colors are more serious, but the food is the same as always. It's nothing surprising.

Overall, not a bad restaurant. The service is usually very fast, even during busy times. However, the place is too crowded and they often don't provide trays or ask if you're dining in or taking out. The straw and ketchup station is small and inconveniently placed. There's no paper towels for drying hands, so you have to touch the handle before eating. There is seating available upstairs, so it's easy to find a place to sit.

Being in the center of the city, it had to be better, very dirty. Improved attention and burgers or fu or fa.

Two times out of 3, no apple pies. One time out of 4, specialty coffee machine is out of order. Last time, around 2 p.m, upstairs dining area was dirty, lots of garbage on the floor, bins overflowing, and one TV out of service. Where's the boss?

Of course it is a McDonalds - so you can predict the food. I was inspired to write this review because of the potential of the upstairs of this restaurant for a quiet get away. If you are searching for a true "fast food" fix ( and who isn't once in a while) and a place to relax in downtown Ottawa, this could do the trick. Busy at meal times, however, in between there is plenty of space upstairs to relax and enjoy some coffee (or whatever). You may even feel a bit pampered as the décor is modern and the tables are not cramped. The afternoon that I went there were 5 business people evenly spaced out, and clearly taking a well deserved break.