Wendy's - Ottawa

I eat a keto diet and am able to adjust my order online to see the nutritional information. The food is fresh and tastes great. I manage to continue to lose weight even with periodic stops here when I am in a rush. It keeps me from breaking my regime and tastes great at the same time. Their chicken Caesar salad with no croutons is also a good keto choice. Dietary restrictions: I am on a let diet and can eat here without issue. Service: Take out Meal type: Lunch Price per person: CA$1–10 Food: 5 Service: 5 Atmosphere: 4 Recommended dishes: Dave's Double

Love it, from Gatineau Service: Dine in Meal type: Dinner Price per person: CA$10–20 Food: 4 Service: 5 Atmosphere: 5

Ordered from here on April 7th through DoorDash. They accepted the order, but after 45 minutes, cancelled the order because the restaurant was closed. App and website both shows the restaurant was open for 2 more hours, 3 if you count the hour I waited. Thanks for wasting my time! Food: 1 Service: 1 Atmosphere: 1

The guy at the drive through kept interrupting me while trying to order. Consequently the order was wrong. I got no receipt to check and he told me I was wrong when I went in to correct the order. I will NEVER go back to this restaurant again.

We ordered 2 Asiago Bacon Ranch Classic Club Sandwiches at the location in Carleton Place. While on our drive, we open up our sandwiches to realize that the Ranch, Bacon and cheese are not on our sandwiches. We then decide to head to our closest location, which is the Kanata location. We entered the drive through and let the person answering the speaker know what had happened amd we wondering if we could just have the missing ingredients to add to the sandwiches. They gave us no other response than to drive up to the 2nd window. Once we are arrive, the manager on duty at the window offered absolutely no type of resolution or compensation. He specifically said there was absolutely nothing he could do and that he had no other option than to have the sandwhiches as they were or drive back to Carleton Place. At this point we had suggested if we could even pay for the sole ingredients that we had ALREADY paid for as a solution. We do understand that they may have been different owners thus we found this to be a reasonable solution to negating any costs lost from the Wendy's location in Kanata for fixing our orders from Carleton place. The manager said that he was unable to do that for us. He went as far to explain that he can only do that type of thing for other employees regardless of their location, but however not for customers. We asked if he knew if the owner of this establishment owned other establishments, he then confirmed and asked the relevance. We then explained our thinking as to why we were offering to pay for the missing ingredients we had already previously purchased. He gave us no response and asked that if we liked to further discuss to come inside. We than went inside to show the receipt and explained that if this type of scenario had happened at any other type of corporation they would be wiling to help. He then reluctantly gave us a container with 3 slices bacon (inadequate amount considering their were 2 Sandwiches) and 2 slices of cheese. I am astonished that this is how Wendy are training their managers to handle errors and customer situations. Service: Take out Meal type: Dinner Price per person: CA$20–30