Kfc - Orem

This said it was supposed to come with gravy and there was no gravy in the bag. I was disappointed because we really were looking forward to mashed potatoes wit... read more This said it was supposed to come with gravy and there was no gravy in the bag. I was disappointed because we really were looking forward to mashed potatoes with gravy...

The KFC manager told me that someone else took my order and that I have to contact support (a timely process) in order for them to make me another sandwich so t... read more The KFC manager told me that someone else took my order and that I have to contact support (a timely process) in order for them to make me another sandwich so they dont lose profit. They did not handle the situation well.

I am very disappointed with the larger fish sandwich. The advertisement claims it weighs a quarter pound, but I took pictures showing that the fish is half the... read more I am very disappointed with the larger fish sandwich. The advertisement claims it weighs a quarter pound, but I took pictures showing that the fish is half the size of the bun. I brought it home and weighed it; a quarter pound should be 4 ounces, but the fish patty with the sauce was only 1.25 ounces. Including the bun and toppings, the total weight was just 3.99 ounces, and they charge $7 for it. If I could share pictures, I would.

Ordered online at 7:59, and it said my order would be ready at 8;18 minutes, when I got there at 8:19 they said there was a wait on the chicken of 15 minutes. W... read more Ordered online at 7:59, and it said my order would be ready at 8;18 minutes, when I got there at 8:19 they said there was a wait on the chicken of 15 minutes. Why do you take the order in advance then wait until I show up to start cooking the chicken? Ireceived my order at 8:46, 47 minutes after I ordered it. When I got home, I realized they had given KFC sauce for my tenderswhen I specified BBQ and honey mustard, and they also didn't give me my 1/2 gallon of lemonade I ordered. Overall terribleexperience, I expected more after spending over $50 on a single order. Do better

This location is amazing the food was so fresh and good and the manager Joe was really helpful. He was very attentive and made sure we had everything we needed.... read more This location is amazing the food was so fresh and good and the manager Joe was really helpful. He was very attentive and made sure we had everything we needed. I will definitely be visiting this location again the employees are nice and on top of things.