Reviews
What User likes about Krystal:
The food was excellent and definitely filled us up. The girl at the window was incredibly sweet. We had to wait about five minutes for our order, but it was well worth the wait. View all feedback.
What User doesn't like about Krystal:
If I could give it zero stars, I absolutely would! What kind of restaurant is famous for something but never serves it? I was told the only options after 11 PM are chicken and fries, and each order would take 20 minutes to prepare. Blaming large DoorDash orders for the delays is a weak excuse for a team and management! There’s no proper facility to get work done there either. I understand that finding good help is ch... View all feedback.
Reviews from various websites
If I could give it zero stars, I absolutely would! What kind of restaurant is famous for something but never serves it? I was told the only options after 11 PM...
read moreI placed my order at 8:45, with a pickup time indicated for 9:10. I arrived at 9:15, but I didn't receive my order until 10:06. While the food was tasty, it was...
read moreThe food was excellent and definitely filled us up. The girl at the window was incredibly sweet. We had to wait about five minutes for our order, but it was wel...
read moreWe have tried this place several times, is the last years and it's just terrible, every time is worse than before. Every time the customer service is bad, the w...
read moreThe food is not the issue, it?s always the customer service that is lacking! Not only that they never have change... is someone stealing the coins ?! I apprecia...
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read moreGot to the drive through around 7:40pm with just 2 cars in front, Finally 20 min later, get to the speaker 8pm, lady tells me there's a shift change that I can'...
read moreThe customer service was incredible. I stopped going to Krystal because their employees are horrible and so rude but the store on Hwy 17 has the best and most c...
read moreI've visited this restaurant multiple times over the past few months, and each time I've encountered issues with their system being down, preventing them from t...
read moreI haven't had Krystal in over 20 years, but my kids wanted to give it a try. The restaurant itself was very old, dirty, and in need of updating. On the bright s...
read moreWe had a generally positive experience at the restaurant. However, as usual, the drive-thru line was quite slow. After paying and receiving our drinks at the wi...
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read moreThis place is amazing! The woman at the drive-thru was really friendly, and the food was prepared perfectly and tasted great. My favorite item on the menu is th...
read moreI recently went to the drive-thru on December 15 at around 7:30 PM, and I had a wonderful experience. The customer service was outstanding, and the food was fre...
read moreThis is definitely the best Krystal's in town! The food is always fresh and served hot, and the staff consistently displays professionalism and friendliness.
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