Keyes' Pancake House - Old Forge

We had a wonderful breakfast at Keyes Pancake House this morning. Our server was incredibly kind and went out of her way to make our son feel special by adding... read more We had a wonderful breakfast at Keyes Pancake House this morning. Our server was incredibly kind and went out of her way to make our son feel special by adding hot chocolate and whipped cream to his pancakes. He was having a tough morning, and her thoughtful gesture truly brightened his day. The food was excellent, the atmosphere charming, and the service outstanding. I highly recommend dining here!

This review addresses only the wait time after ordering. I’m giving one star, though it really deserves none. Two moms with three kids arrived just before 10 AM... read more This review addresses only the wait time after ordering. I’m giving one star, though it really deserves none. Two moms with three kids arrived just before 10 AM, and our orders were taken by 10:05 AM. The attached photo shows when we finally got our food! By then, many other customers were already leaving happy. What are the cooks doing back there? Is there even a kitchen manager? To sum up: orders taken at 10:05 AM, still waiting at 10:40 AM, and food arrived at 10:51 AM. I’ll share another review later covering the overall food and service experience.

Summary: - Order placed at 10:05 AM - Still waiting at 10:40 AM - Food arrived at 10:51 AM I will share another review later about the overall food and... read more Summary: - Order placed at 10:05 AM - Still waiting at 10:40 AM - Food arrived at 10:51 AM I will share another review later about the overall food and service experience.

Arrived early to avoid the rush. Fast and friendly service. Clean! Efficient and clear operations in the front. Coffee was good. Plenty of creamer/condiments wi... read more Arrived early to avoid the rush. Fast and friendly service. Clean! Efficient and clear operations in the front. Coffee was good. Plenty of creamer/condiments without needing to request. Took a bit for the food despite the handful of tables actually seated(mostly empty) and most eating already. which was the not so good part. Bacon and toast over cooked, pancakes rubbery, eggs overhard equal scrambled then fried. Well done homestyle potatoes hard as rock and super soft one combo. Would return thanks tothe cleanliness and good service and options are limited.

We arrived early to avoid the crowd and were there before all but one of the servers, who was clearly knowledgeable. She was polite and professional. However, m... read more We arrived early to avoid the crowd and were there before all but one of the servers, who was clearly knowledgeable. She was polite and professional. However, my biggest disappointment was the blandness of the food. It was incredibly basic. The lumberjack plate included dry toast, dry sausage, pre-scrambled eggs that tasted like they were from a distributor, and pancakes that had cooled while I struggled to open a few butter packets—something that took me a frustrating 10 minutes.