The Windhover - Northampton
The Windhover
Description
The Windhover in Chapel Brampton offers a mixed dining experience with charming ambiance and dog-friendly amenities. While many patrons rave about the quality of the food, especially the festive offerings and vegetarian dishes, service inconsistency prevails. Guests have noted long waits for attention, incorrect bills, and unresponsive staff, often undermining their overall enjoyment. Despite these service hiccups, the atmosphere is welcoming, with many appreciating the attentiveness of a few standout staff members. Unfortunately, the restaurant's reliance on booking apps has led to confusion and disappointment for some. Many diners hope for improved service on future visits.
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Feedback
I asked if it was okay to leave my car in the car park as I was cycling the Brampton Valley Way and returning for a late lunch. The staff were very friendly and accommodating. When we returned at 2:30pm, we were simply told to take a seat and order at the bar. Unfortunately, we were not given menus, so we had to return to the bar to collect them. The food arrived quickly, and we enjoyed our two courses from the lunch offer. However, after we finished eating, we waited for our plates to be cleared and asked if we wanted anything else, but no one came to check on us. We were planning to order hot chocolates, but we couldn't wait any longer. When I went to pay at the bar, no one asked if we enjoyed our meal or if everything was okay. Because of this lack of attention, I did not leave a tip. It was disappointing to see that the staff either lacked training or simply didn't care.
During our last visit, we encountered several problems, but tonight everything went smoothly. Despite being 'out' of several items, it didn't impact our selections. All of our meals were delicious. The service was prompt, and the staff was friendly. While it was a bit pricey, that seems to be the norm everywhere nowadays.
Absolutely fantastic breakfast real quality food and lovely surroundings. Kids got a bag of activities that kept them happy then we me Santa Claus who was absolutely spot on. He had my kids asking questions and laughing, us adults too were in stitches . The kids received a real quality gift each and we were all so happy at the amount of time we got to chat to Santa . Thank you so much .
We had our work Xmas meal here, food was great and service very good too, especially as we were a big table of 15. Would recommend.
A really good Christmas lunch with colleagues at work. The food was great, the staff at the pub attentive, and very helpful when we each had to pay individually (a work reason meaning we had to claim back for the lunch individually). No problem too small. The rare ribeye steak was very nice!
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