Jimmy John's - Normal

I was a bit let down. The price of my #6 veggie meal is now $11.36 when it used to be $8. I was also shocked that there was barely any lettuce when I asked for extra lettuce. Two slices of cheese and the avocado was not there.

Ordered lunch today for my grandparents and myself. all three sandwiches were butchered. all of my customizations were instead put on my grandfather?s sandwich, mine was meant to be an unwich, and again this was not done right. i can?t eat bread, so i hadto scrape all of my sandwich off onto a plate. my grandpa ordered a club lulu, and when he arrived the worker at the frontclaimed that the sandwich wasn?t on the order at all, even though he was charged for it. despite this, they somehow stillmanaged to completely disregard his order and make his sandwich with the customizations meant for mine? we only received onepickle, and ordered two. so frustrated disappointed. more than half of our food ended up being thrown out because nobodyenjoyed it.

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Love eating. the customer service on the drive-up was not the best. very fast and did not want to answer many questions.

Are currently in the driveway and have been for more than 20 minutes. I don't usually worry if they're busy, but there are 4 cars in the driveway and it's a parking lot. each person must wait at least 5 minutes at the window to get their stuff. for a company that claims to be fast is certainly not fast. I'm not coming back to this place.