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Contribute Feedback What User likes about Hero Certified Burgers Barrhaven Nepean:
I bought from here for a buy1 get1 free offer via uber eats. The charge seemed high at first so I thought each portions might be large. But I was shocked to see the tiny portion size. So we decided to check the restaurant in person and had a tough time locating it as there's no signs with proper names outside. Finally I found out the store and realized the buy1 get1 free is just in the name and they charged me for 2... View all feedback.
What User doesn't like about Hero Certified Burgers Barrhaven Nepean:
the last time I ordered the special fries, I didn't get them regularly. this time I told you I was shaking and didn't get it. quite average eating and small size for regular frits. can try a third time, can't you? View all feedback.
The burgers are really good, and their hero sauce is what makes this place one of my personal favourite burger places in Ottawa. Unfortunately, the prices get really high, especially when paying for a patty larger than 4 oz and paying $12 for mushrooms and onions etc. Furthermore, you may order a burger once and it is amazing, and the next time it is burnt and dry.
Worst place to eat from! The meat was raw, smelly the bun was awfully dry! Not to mention I paid extra to upgrade my fries to poutine, i regret that! It was super salty dry! I rarely give negative reviews but this was the experience.DO NOT RECOMMEND!
Disappointed that my patty was raw from the inside, ordered a chicken sandwich on uber buy 1 get 1, the bad reviews seem to be accurate. The food looked great, except I had to throw away most of the burger pattyFood: 1/5
This restaurant is terrible. I ordered my food online and it arrived cold and mushy. The fries had no flavor and the "boneless chicken strips" turned out to be cheap frozen chicken fingers from Walmart. Despite requesting no relish and pickles, my order was still covered in them. Save yourself the trouble and go to A&W, McDonald's, or anywhere else besides this place.
I order family combo burger meals 2 with gluten-free burger Buns 2 for regular burger buns, gluten-free buns were not fresh it was stale we couldn’t eat but other regular buns were fresh and tasty. I hope management takes seriously my complaints and check the burger buns daily and if not fresh hot Close the stale they can do something.
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