Mc Donald's Family Restaurant

I was looking to take my boyfriend and family out to dinner for his birthday.

This is my second time at Soda Rock and first time in the new location I have to say the experience was about the same.

I've driven past this place for 20 years almost never going in but always curious.

There is drive way round the Mc Donalds at Cragiburn and at one place you give the order and the interaction is heard over the loudesspeaker. However this type of ordering done was not effective enough and we had to give our order again at the issuing counter. There are many cars waiting one after another to get the food they have ordered.We had to wait little more than the usual time as the re-order was given.Verbal order given at the first place was not clear to them. We bought dinner as burgers and coffees.The take away food parcels was handed over at the issuing drive round counter and we made the payment by credit card. We drove away allowing the car behind us to move over to our spot to collect their order. This is an interesting type of ordering. It avoids the messy walk to the order counter inside the restaurant. The people do not have to get down from the car.The people do not have to get down from the carfor the collection of food also.

This must be the worst Maccas I've ever been too, I wish they would build another one around the corner. The food is slapped together, never made with care, orders are consistently wrong, with things always missing. I now sit in the drive thru and check the bag to ensure that have my order right.I've contacted them via website and never heard back from them.Poor service, poor food leads to a poor review.