Reviews
What Noelia Christiansen likes about Church's Chicken:
Best chicken hot and fresh. Staff was real nice and helpful. Big fan of the 3 for 3. Luv the strips but they are usually to pricey for me. Wish they had coupons for strip dinners. Fried okra is so so good. The new mac&cheese is not bad either. Dinning room was clean. View all feedback. What Nicole T doesn't like about Church's Chicken:
I have learned a lesson, NEVER EVER eat from church's chicken on the south of Monroe, la. They store is nasty inside and I had to wait 20 minutes then wait 26 more minutes after I placed my order. The Mac and cheese was half full and burnt and the chicken did not have no seasoning and to top it all off the gravy on the potatoes was sour. Customer service was very bad, when they finely got the order ready.... She open... View all feedback.
Reviews from various websites
The person taking orders does not listen for everything a person wants. Didn't include biscuits when the order was being packaged. Had to wait 20 minutes after...
read moreCan't go wrong with chicken. Great customer service.
They had a karaoke machine in there, they were drinking and they didn't have anything you really needed like ketchup etc... wouldn't recommend this place.
Long drive thru waits(23 mins). Drive thru always smells like burned chicken/grease. New Mgr, female stood and argued with an employee at the window who served...
read moreWell it has some good food but the sides need some work. Never know about the service but my last time was ok
Church’s Chicken, particularly the Desired St location in Monroe, LA, presents a mixed bag of experiences. While some patrons rave about fresh chicken, friendly staff, and a clean dining area, others report alarming service issues, including rude management and significant wait times. Complaints detail chaotic drive-thru operations and a lack of product knowledge, leading to frustration among customers. Despite some positive remarks regarding the food quality, the overall sentiment reveals ongoing dissatisfaction with service and managerial attitudes, prompting several customers to seek alternatives. As such, this location struggles to consistently deliver the positive dining experience it aims to provide.
They did not give me any ice, the cup had black spots all over it, and they served me the wrong dish.
I arrived to pick up an Uber Eats order and found the lobby door unlocked with all the lights on. However, I was told that they had closed at 10, which was well...
read moreThe food was delicious and served hot, but the service was extremely slow. We ended up waiting for over 30 minutes.
They refuse to take order over the speaker they made us wait in line took orders in person to keep drive thru time down after sitting in line for 20 mins they...
read moreWent through the drive-thru and got a 3 piece and a drink.Chicken was excellent.
Best chicken hot and fresh. Staff was real nice and helpful. Big fan of the 3 for 3. Luv the strips but they are usually to pricey for me. Wish they had coupons...
read moreThe chicken was fresh good and crispy but I feel it lacked flavor it needed some seasoning for taste that's my only gripe
The fried chicken was good and the service was fast. The building is in very poor condition, good thing only drive through was open.
Thanks God for everything
Good place to get some chicken