Reviews

Overall Total Score
2.8 out of 5
Average | 1712 reviews

What Noelia Christiansen likes about Church's Chicken:
Best chicken hot and fresh. Staff was real nice and helpful. Big fan of the 3 for 3. Luv the strips but they are usually to pricey for me. Wish they had coupons for strip dinners. Fried okra is so so good. The new mac&cheese is not bad either. Dinning room was clean. View all feedback. What Nicole T doesn't like about Church's Chicken:
I have learned a lesson, NEVER EVER eat from church's chicken on the south of Monroe, la. They store is nasty inside and I had to wait 20 minutes then wait 26 more minutes after I placed my order. The Mac and cheese was half full and burnt and the chicken did not have no seasoning and to top it all off the gravy on the potatoes was sour. Customer service was very bad, when they finely got the order ready.... She open... View all feedback.

Reviews from various websites

Menu
2.2 ★ from 10 reviews
Onie
23.05.2022 - 15:24

The person taking orders does not listen for everything a person wants. Didn't include biscuits when the order was being packaged. Had to wait 20 minutes after...

read more
Eden
23.05.2022 - 15:24

Can't go wrong with chicken. Great customer service.

Dino
23.05.2022 - 15:24

They had a karaoke machine in there, they were drinking and they didn't have anything you really needed like ketchup etc... wouldn't recommend this place.

Cleo
23.05.2022 - 15:24

Long drive thru waits(23 mins). Drive thru always smells like burned chicken/grease. New Mgr, female stood and argued with an employee at the window who served...

read more
Flavie
23.05.2022 - 15:24

Well it has some good food but the sides need some work. Never know about the service but my last time was ok

Church’s Chicken, particularly the Desired St location in Monroe, LA, presents a mixed bag of experiences. While some patrons rave about fresh chicken, friendly staff, and a clean dining area, others report alarming service issues, including rude management and significant wait times. Complaints detail chaotic drive-thru operations and a lack of product knowledge, leading to frustration among customers. Despite some positive remarks regarding the food quality, the overall sentiment reveals ongoing dissatisfaction with service and managerial attitudes, prompting several customers to seek alternatives. As such, this location struggles to consistently deliver the positive dining experience it aims to provide.

Aggregated
1.8 ★ from 9 reviews
Felicita
18.09.2023 - 09:11

They did not give me any ice, the cup had black spots all over it, and they served me the wrong dish.

Elizabeth
18.09.2023 - 09:11

I arrived to pick up an Uber Eats order and found the lobby door unlocked with all the lights on. However, I was told that they had closed at 10, which was well...

read more
Deesha
18.09.2023 - 09:11

The food was delicious and served hot, but the service was extremely slow. We ended up waiting for over 30 minutes.

Marilie
18.09.2023 - 09:11

They refuse to take order over the speaker they made us wait in line took orders in person to keep drive thru time down after sitting in line for 20 mins they...

read more
Dennis
18.09.2023 - 09:11

Went through the drive-thru and got a 3 piece and a drink.Chicken was excellent.

Int Restaurants
3.5 ★ from 1614 reviews
Noelia
15.09.2023 - 10:30

Best chicken hot and fresh. Staff was real nice and helpful. Big fan of the 3 for 3. Luv the strips but they are usually to pricey for me. Wish they had coupons...

read more
Lucy
15.09.2023 - 10:30

The chicken was fresh good and crispy but I feel it lacked flavor it needed some seasoning for taste that's my only gripe

Leatha
15.09.2023 - 10:30

The fried chicken was good and the service was fast. The building is in very poor condition, good thing only drive through was open.

Fausto
15.09.2023 - 10:30

Thanks God for everything

Terrance
15.09.2023 - 10:30

Good place to get some chicken

Restaurantji
3.2 ★ from 79 reviews

Good Rated Restaurants near Monroe

4.8
Menu
Table booking
Open Now
4.8
Menu
Table booking
Open Now
City: Monroe, 4624 Cypress St, West Monroe, LA 71291, United States
"We arrived at the restaurant around 9am for breakfast and found it to be very busy, so we had to wait a little longer for our food. The staff were fri..."
4.3
Menu
Table booking
Open Now
4.3
Menu
Table booking
Open Now
City: Monroe, 1250 LA-15, West Monroe, LA 71291, United States
"Nice place to stop and grab a bite. Pizza was GBD!"
4.5
Menu
Table booking
Open Now
4.5
Menu
Table booking
Open Now
City: Monroe, 1810 Tower Dr Monroe, LA 71201-4938, United States
"Food: 5 Service: 5 Atmosphere: 5"
4.4
Menu
Table booking
Open Now
4.4
Menu
Table booking
Open Now
City: Monroe, 1205 Forsythe Ave, 71201, Monroe, United States
"Food: 5 Service: 5 Atmosphere: 5"
4.4
Menu
Open Now
4.4
Menu
Open Now
City: Monroe, 1118 S 2nd St, 71202, Monroe, US, United States
"I had the catfish, green beans, baked beans Mac and cheese, corn bread and the hot water corn bread.... I couldn’t even think about the pound cake I w..."
4.2
Menu
Table booking
Open Now
4.2
Menu
Table booking
Open Now
City: Monroe, 701 McMillan Rd, West Monroe, LA 71291, United States
"This place is run pretty well in my opinion. I know the workers might have their own opinions, but from a customer standpoint things usually go pretty..."
4.2
Menu
Open Now
4.2
Menu
Open Now
City: Monroe, 206 Thomas Rd, West Monroe, LA 71291, United States
"The dining experience was excellent! The drive-through was quick, and the staff were attentive, polite, and professional. I have only tried a few item..."
4.5
Menu
Table booking
Open Now
4.5
Menu
Table booking
Open Now
City: Monroe, 4700 Millhaven Rd52 Suite 1052, 71203, Monroe, US, United States
"Good fast food in Ruston. Friendly staff and fresh food"
4.3
Menu
Open Now
4.3
Menu
Open Now
City: Monroe, 614 N 6th St, Monroe, LA 71201, United States, 71201-6346
"Service: Dine in Meal type: Dinner"
4.6
Menu
Table booking
Open Now
4.6
Menu
Table booking
Open Now
City: Monroe, 101 N Grand St, Monroe, 71201-6745, United States Of America
"Great food, great atmosphere, great service"