Kfc - Mitchell
Kfc
Description
KFC's location in Mitchell is experiencing a tumultuous phase, highlighted by reviews that reflect both dissatisfaction and improvement. Customers have noted a decline in service quality, with reports of unwelcoming staff and unsanitary practices, such as handling food without gloves. However, some patrons commend the recent management changes for producing fresher and hotter meals. The buffet, once celebrated, has faced criticism for a lack of variety and quality. Despite these challenges, dedicated staff members have earned praise for their efforts, suggesting a potential bright future as the restaurant seeks to refine its customer experience.
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I wouldn't even rate this place with one star. None of the employees were wearing gloves, which poses a risk of contaminating the sandwich buns with the raw chicken they handle. The woman who took our order touched the computer, then went to the window, and afterward went into the kitchen to grab a bun before making our sandwich—it's simply disgusting! I understand they might be short-staffed, but putting on gloves only takes a few seconds. I strongly advise steering clear of this place unless you're willing to take the risk of getting sick! Additionally, they all stepped outside to smoke at one point.
I ordered an 8-piece original recipe meal with mashed potatoes and gravy, plus macaroni and cheese on the side. However, when I got home, I discovered that I only received 2 original recipe pieces (the thighs) and the remaining were crispy. I did get mashed potatoes, but there was no gravy, and instead of macaroni and cheese, I was given coleslaw. The mashed potatoes had a burnt taste, and the chicken tasted off, as if it had been fried in old grease. I won’t be coming back. Farewell, KFC.
I waited inside for 10 minutes without being served and didn't see anyone around. When someone finally came over, they told me it would take another 10 minutes to prepare a chicken sandwich.
I was charged for drinks but then told they didn't have ice. The food took a long time to arrive and wasn't good. The biscuits tasted strange, so I ended up throwing them away.
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