Reviews
What Denis Price doesn't like about Firehouse Subs South Gate Crossing:
I haven't been to Firehouse sub for a while but I went today it was not good it had onions on it I had an Italian sub which does not onion on it I have some weird dressing this is about the third time they screwed it up I won't be back View all feedback. What Patrick Joy likes about Firehouse Subs South Gate Crossing:
I placed an order online and when I arrived at the store they had not received the order. The staff had no idea how to rectify the issue so I was forced to reorder my sandwiches. I sent a contact request from the website so we will see if I receive a refund for one of the orders or not. For this I left a 2 star review.Follow up: 11/11/23 The Store contacted me, found the issue and have corrected it. Their quick respo... View all feedback.
Reviews from various websites
The staff at this restaurant is extremely friendly and always welcoming. The establishment is clean and the subs are absolutely amazing. I'm not usually one to...
read moreThe meal was fantastic, but the server was incredibly rude. She barely spoke to us, and when it came time to pay, she just stared at my husband until he realize...
read moreThe staff is friendly and provides excellent service. There are many menu options to choose from, making it the largest and most delicious selection in the city...
read moreThe absolute BEST documents of all time! great faster service also! quieter place because it is a hidden gem!
Great chili with cheese and onions. I got 2 chillies, one plain. Thanks very much.
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read moreFirehouse Subs delivers a mixed experience, with exceptional food offset by inconsistent service. Customers rave about the freshness and quality of the subs, particularly the beloved meatball variety and customizable options that enhance their meal. The atmosphere is inviting, highlighted by a unique décor reminiscent of a pizza joint, adding to the dining experience. However, some patrons have faced order mix-ups and unhelpful staff, leading to frustration. Positive changes occur when the management promptly addresses concerns, showcasing their commitment to customer satisfaction. Overall, the restaurant stands out for its delicious offerings, though the service consistency could use improvement.
The restaurant made mistakes with my order, forgetting the drinks and one sandwich was poorly packaged and spilled in the bag.
The restaurant always provides polite, accurate, and fast service, along with delicious sandwiches.
I placed an order online and when I arrived at the store they had not received the order. The staff had no idea how to rectify the issue so I was forced to reor...
read moreMy added vegetables were missing and the oder was 30 minutes behind. I saw driver leave restuarant to another location before ours. The food was cold.
My favorite sub place in Minot. Great service, good sandwiches!
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