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Contribute Feedback What Christine Wills likes about Branded:
No words except AMAZING!!! My boyfriend and I are from Syracuse, Ny, he works for Harley Davidson, no better hotel to stay at!! The staff blew us away with how courteous, friendly, outgoing they were! The decor is outstanding!! We went to the restaurant there, Smyth, for breakfast before we got our room, and I do have to say that our waitress, Shonda, was nothing but outstanding!!!! She totally went above and beyond... View all feedback.
Absolutely AMAZING!!! My boyfriend and I are from Syracuse, NY, and he works for Harley Davidson. There’s no better hotel to stay at! The staff completely impressed us with their courtesy, friendliness, and outgoing nature. The decor is phenomenal! We had breakfast at the hotel’s restaurant, Smyth, before checking into our room, and I must say our waitress, Shonda, was exceptional! She truly went above and beyond for us. If you visit Smyth for breakfast or lunch (I don’t think she works dinner shifts), I highly recommend asking for Shonda—you won’t be disappointed!
Place is great. Been there probably 25 or 30 times for brunch and dinner. Have even spent the night. Don 't listen to the complainers on here. . . it 's so easy to take pot shots online. Those people are probably never happy. As my Dad used to say, 'You 'd **** if they hung you with a new rope '. I 've always had pleasant experiences here, and I highly recommend it.
This was our first visit here, and we were both very impressed. Very clean, smelled great even in the elevators), friendly staff and the outdoor patio is beautiful and relaxing. We stayed in the upper loft style room, and the view of their patio was nice. Very clean room and the room was very quiet-never heard the train going by and was told that it traveled by our room at least 2 times during the night while we were there. Will stay here again for sure.
This place is a gem. Ambiance was perfect, staff was very friendly and welcoming. The food was fantastic. Especially brunch. Can’t wait to head back.
We celebrated our wedding anniversary at the Iron Horse Hotel, and we couldn't be more pleased with our experience. Our concierge, Kathy Trumbetas, went above and beyond to make our stay special; she was a pleasure to work with. Kathy even stayed late to surprise my wife with a rose petal turndown while we were out at dinner. Our spa treatments with Jana and Laura were exceptional, and we’re looking forward to returning in June. We absolutely love everything about this hotel and its staff!
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