Reviews

Overall Total Score
3.4 out of 5
Good | 1849 reviews

What User likes about The Joy:
I never had a bad chinese out here always pee hot, tastes delicious and obviously tastes fresh. I recommended them for more than 3 years, I had friends without complaining. the personal is also beautiful. I noticed some bad reviews, so just wanted to put my ccross. too much negative View all feedback. What Shauna Hyde doesn't like about The Joy:
Cold when arrived, chips had been clearly cooked for some time. Very hot chilli in the beansprouts, curry very runny with no taste and the chicken pieces rubbery. Service: Take out Meal type: Other Price per person: £10–20 View all feedback.

Reviews from various websites

Google
3.5 ★ from 84 reviews
susan
24.12.2023 - 00:42

Very disappointed tonight. I ordered lemon chicken which I've had a few times. Couldn't eat it the sauce was disgusting it was so bitter and tart. The piece of...

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debbie
24.12.2023 - 00:42

Food is always lovely and the delivery service is 10/10 Service: Delivery Meal type: Other Price per person: £20–30

emy
24.12.2023 - 00:42

To be honest I'm really really surprise to find such a bad reviews. This is probably the best Chinese I ever had In here and even Edinburgh. I have order at lea...

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Lesley
24.12.2023 - 00:42

Don't use and waste your money Dietary restrictions: Just rubbish Service: Delivery Meal type: Dinner Price per person: £10–20

Cameron
24.12.2023 - 00:42

Onions as part of the main and side dishes were cut into huge chunks and were almost raw. Horrible to eat. Vegetarian options: Awful vegetarian side dishes, fri...

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New Joy, a longstanding establishment in Loanhead, presents a mixed culinary experience. While some patrons rave about the excellent food, timely delivery, and accommodating service, others express deep disappointment over cold, overcooked, or bland dishes. Issues such as long wait times and unappetizing meals, including rubbery chicken and tasteless curry, have led to frustration. However, satisfied customers praise the fresh, gluten-free options and prompt service, indicating that there’s potential for consistency. Overall, New Joy continues to evoke both loyalty and discontent, making it a restaurant where experiences can significantly differ.

Tripadvisor
2.1 ★ from 2 reviews
Z469AHkarab
28.02.2024 - 10:58

I order from here all the time never an issue as i usually collect it. Tonight i got a delivery and my food was cold. i got chips in my order which were stale c...

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Oldies
28.02.2024 - 10:58

Excellent menu, lovely meals, nice service. You can phone your order in and they give you a collection time, which is ideal as you arrive, pay the bill and coll...

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GlenUnit
28.02.2024 - 10:58

All 3 chicken dishes were slimey and had a chewey texture and slightly pink. Tried cooking it at home. Salt and pepper dishes lacked the umph. Needed more chill...

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Joseph
28.02.2024 - 10:58

I was disappointed to find that the Lemon chicken I ordered was made with reconstituted chicken meat instead of chicken breast. The cut of the meat indicated th...

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macally0lsen
28.02.2024 - 10:58

I have only being getting from the new joy for a couple of weeks. My sister told me it had changed. The food was great and I would recommend. Can be quite busy,...

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Menu
4.8 ★ from 4 reviews

I never had a bad chinese out here always pee hot, tastes delicious and obviously tastes fresh. I recommended them for more than 3 years, I had friends without...

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I often have a chinese of the new joy. it was never disappointed. the meals are delicious my cats are often treated with the chicken. staff and drivers are very...

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I would have given 5stars, but the salt and chili puwns are not worth the money for 8 prawn's sad joy, although I eat from the joy of the meal and normally real...

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Original ordered from peony garden a few doors down (especially how peony offer a 'big' fried rice portion option that is good for me, as I tend only the and so...

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Facebook
4.9 ★ from 1 reviews
Restaurantguru
3.8 ★ from 75 reviews
Yelp
1.1 ★ from 1 reviews
Gastroranking-uk
3.5 ★ from 8 reviews
Int Restaurants
3.5 ★ from 1674 reviews

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