Starbucks - Mid Sussex

I have been here several times and often the service is very good. However, it can often be very slow with far too much chit chat behind the counter. I once overheard the staff talking about their love lives. Not really appropriate. However their caramel iced latte is better than other Starbucks I've tried!!

The Starbucks in East Grinstead is inside Sainsbury's . Lots of free and easy parking. Coffee is always good, if you like their products . The staff are friendly and well trained. They know their regulars by name, which is nice. I would like to see different snacks. The selection never seems to change and new items are often slightly weird. They do for example great Almond Croissants, but have usually run out by 10.00. At the moment they have been replaced by a Swedish equivalent which is incredibly heavy and stodgy. I have to struggle to find something that I like as a snack. Their chocolate cookies are great but not for everyday. Visiting is a good overall experience, but the food choices let them down.

I popped in yesterday for my usual hot chocolate and all I can say was it was a lovely experience as usual, friendly staff members, efficient service even though it was busy the wait wasn’t long.

Security staff who is about 5’6 and worked by the door on the 20th and 21st of January 2021 is incredibly rude, extremely unprofessional and talks to customers as if they were they’re friends. He might not be a cashier but he is still working in a store so I would’ve expected him to have at least some kind of training on how to deal with customers. Also when I had tried to advised him on maybe saying hello and being more polite instead of whistling at me and telling me to look at the sign he has told me to “**** off and never come back to the store”. So yeah I will not be returning back and shopped for my grandma who’s at risk in Nearby Morrisons where I had no problem.

Amazing service! friendly staff , fast and efficient! child friendly fab coffee !!! best coffee shop ever !