Reviews
What Dee likes about New York Coffee Club:
I used to avoid this cafe as I found it dirty, noisy and claustrophobic. However it has recently had a makeover and I like it much more now. It is much cleaner and doesn’t seem as noisy or crammed. New manager (I think) is very cheerful, friendly and efficient. What would make it even better is if the other staff were friendlier too. Not important to some customers but it goes a long way for me to receive a smile wit... View all feedback. What Unknown User doesn't like about New York Coffee Club:
Hi me and my friend went to get some drinks other day we wanted cream n marshmallows They was so rude Aswell am they didn’t even listen to order then my friend orderd a drink n cake and her cake didn’t even come to the table when we tried to go back up there they knew we was there but started serving the next costumers rude as they need stop being so rude Next time remember our order and stop talking about us to. View all feedback.
Reviews from various websites
Needs improvement.........we had not been in this cafe for a while and it will a long while till we go again. As we came to the front of the queue, we had to wa...
read moreI used to avoid this cafe as I found it dirty, noisy and claustrophobic. However it has recently had a makeover and I like it much more now. It is much cleaner...
read moreIt has recently been decorated as it needed it! Looks great, however service is so terrible, slow, they dont listen properly to orders, its like they have no id...
read moreWaited long for my coffee and staff are very unhelpful ,guy that seemed to be in charged had no clue what he was doing place is a mess
This place has gone downhill. Interior is dilapidated. Machines look dirty. Paper cups and no plates! Hardly any food selection. Won’t be back!
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read moreThe Costa Coffee on London Road in East Grinstead has received mixed reviews, but overall seems to offer a decent experience. Some customers have complained about untidy tables and slow service from new staff members, while others have praised the friendly service and quality of coffee and food. The restaurant has seen staff changes and a potential delay in renovations due to the pandemic. However, regular customers appreciate the well-trained and courteous staff, hot food options, and high-quality coffee. Despite a slight price increase, many find the overall experience at this Costa location to be worth it.
I strongly disagree with the negative reviews left here previously. The restaurant has seen a lot of staff changes over the years, including a new manager who h...
read moreThis is not the same coffee shop that I frequent for a relaxing coffee most days. The pictures shown here do not match my local coffee shop in reality. The staf...
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