Reviews
What User likes about Pollo Regio:
I really enjoy this Pollo Regio location! The staff is very friendly, and the place is clean. I especially appreciate one of the employees who takes my orders; her name is Naomi, and she is always nice and welcoming. View all feedback.
What User doesn't like about Pollo Regio:
Horrible service, tostada was stale, and cashier was rude and over charged. She was bothered like we did something wrong by telling why was order $17 and telling her the tostada was stale. Rosa's may not be 100% but they're courteous and food is fresh.We won't be coming here ever. We pay for our food we didn't ask for a handout or a discount. Yet, she didn't care typicalHispanic. Never Again. View all feedback.
Reviews from various websites
Today I oder 2 loaded potatoes! Let me tell you they were the BOMB! I always eat them here but, today they were EXTRA BETTER! Lady in the window was friendly an...
read moreI love this location!! Great service n great quality of food!!
I really enjoy visiting this location. Keyli assisted me, and she was professional, quick, and very friendly. I highly recommend this restaurant.
The food at this location is great, and Keyli assisted us today—she was very friendly.
Keyli was exceptionally friendly and attentive. She addressed all my needs perfectly.
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read moreWhen we reached the window, a young male employee also displayed a bad attitude; he seemed disinterested, lounging against the counter and not assisting his cow...
read moreI really enjoy this Pollo Regio location! The staff is very friendly, and the place is clean. I especially appreciate one of the employees who takes my orders;...
read moreThe staff here are fantastic! A very friendly lady helped me, and my food was ready almost immediately. This is definitely a wonderful place to grab a bite to e...
read moreRegan and Adrina were a very unusually speaking employee. She welcomed a smile and had an excellent customer service. She definitely deserves an increase and re...
read moreAmerica did a wonderful job. Service was speedy and very detail oriented. Will definitely recommend this location and I will be back to visit very soon
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read moreHorrible service, tostada was stale, and cashier was rude and over charged. She was bothered like we did something wrong by telling why was order $17 and tellin...
read moreWhile I don't classify this as fast food, Pollo Regio really is an authentically good restaurant chain! Every time I'm driving towards a location, I see smoke b...
read moreOh I?ve been eating at Pollo Regio for years;. But this was my first time coming to the Mesquite location; and by far this is the best tasting Pollo Regio that...
read moreI had a great experience at this location. Reagan greeted me as soon as I entered the store and took my order. She made sure my order was correct and will defin...
read moreReagan was very helpful and accommodating! She took the time to give her recommendation on items when I ask question even during a busy dinner rush. Not to ment...
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read moreThey serve the best nachos I've ever had! The customer service is excellent, and the staff are very friendly. I will definitely be returning!
One of my favorite places to visit! I shared the half chicken plate with a friend, and she absolutely loved the rice and beans! The service was excellent, thank...
read moreThe cashier, Reagan, is truly wonderful! When I placed my order, she offered me the best deal possible. I also lost my phone, but she kept it safe and returned...
read moreIt wasn't bad, good service though!
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