Red Rooster - Melbourne
Red Rooster
Description
Red Rooster Doncaster delivers a range of experiences, from commendable flavors to frustrating service. While many customers praise the restaurant's cleanliness and friendly staff, the slow food preparation and frequent order inaccuracies leave much to be desired. Numerous patrons have encountered issues, including overcharging and missing items from orders, leading to significant dissatisfaction. Despite these challenges, a handful of regulars appreciate the crispy fried chicken and promotional offers. The management's efforts to maintain quality shine through, yet the establishment seems to struggle with staffing and efficiency. Overall, potential diners should proceed with tempered expectations.
Images
Feedback
I got food poisoning eating here! Service: Take out Meal type: Lunch Price per person: A$1–20 Food: 1 Service: 5 Atmosphere: 3
I bought a Rippa Combo and a chicken roll around 10:30pm via drive through only to find out the Rippa roll was missing when I got home. I called right the way and spoke to Peter (manager he claims) who said they can’t do refunds. If i want i could drive back and pick up a rippa roll however, by the time I drive back they’d be closed! I paid $23.xx on my credit card but the girl didnt put a receipt in the paper bag. Now I have forwarded a formal complaint directly to Consumer Affairs and thanks to Peter’s disgusting customer service, I will never visit another Red Rooster ever again and that is a promise! I would give negative score if I could. To top this off, this was my first meal for the day as I had been moving house from 7am!
I ordered two whole chickens, but only one came with stuffing, which was disappointing! The service was incredibly slow, and the staff just stared at us while we waited. Overall, I rate the food: 1, service: 1, atmosphere: 1.
Always ran out of something! Poor customer service too good food though Service: Take out Food: 5 Service: 2 Atmosphere: 3
Menu PDF
FAQ
More information
QR-Code for the menu
