Subway - MEDFIELD

Sandwiches, Fish, Meat
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Full menu with pictures, prices and categories.

Subway

Subway
3.6 / 5 (187 reviews)

Description

The local Subway offers a culinary experience characterized by fresh ingredients and a diverse menu, including vegetarian options. However, the restaurant grapples with significant customer service challenges, including communication barriers and inconsistent order accuracy. Despite the appealing food and efficient online ordering system, the rising prices and refusal to accept coupons have led to customer dissatisfaction. While some patrons appreciate the personal touch from the staff, others have had negative encounters, particularly regarding cleanliness and food quality. Overall, the establishment has the potential for greatness but struggles with service and pricing issues.

Last update: 17.01.2026 from: Jalina

Feedback

★ 3.6 / 5 from 187 reviews
jalina-picard-1
16.03.2024

I ordered two sandwiches online and was impressed with how quickly and accurately my order was prepared. The staff at the restaurant were friendly and helpful. The store was clean and well-maintained. I will definitely be returning in the future. They also offer vegetarian options, with a veggie patty available.

chris-moore-fox59
16.03.2024

Stop canceling online orders and do your job

daniel-kemp-4
16.03.2024

Don’t get me wrong, the food is great. As promised, the ingredients are always fresh and it’s reflected in the taste of the sandwiches. Where the business really suffers is in the customer service. It’s really hard to hear the staff and they have a hard time hearing you. This often leads to incorrect orders. Again, great food but usually not what you ordered.

cam-fraser-1
16.03.2024

This was the worst sandwich I've ever had. The meat was gross, the restaurant was dirty, and the staff was rude.

aimee-faverman
16.03.2024

Worst subway I’ve been to. They will not except any coupons. Even the subway coupons they will not let you use them. They don’t wanna lose out on money. And when did a 6 inch sub go up to seven dollars. I got a 6 inch and a drink and it was over $10. I could’ve gone to a regular sub place and got it cheaper. The staff is rude they don’t speak English. Overall the sandwich I had to throw it out it was so gross. I will never go to Subway ever again. That is way too much money to spend on a 6 inch sub. You guys need to research on why they are not excepting any coupons at this particular store?

FAQ

You can use the WiFi of the place at no extra cost.

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