Five Guys - Matteson

The burgers are excellent. They might be a bit pricey, but they are definitely worth it. read more The burgers are excellent. They might be a bit pricey, but they are definitely worth it.

The service was fantastic, the atmosphere was perfect. We will be back for sure, can't wait to try their brunch! read more The service was fantastic, the atmosphere was perfect. We will be back for sure, can't wait to try their brunch!

Best. Burger. Ever. I've visited several Five Guys locations, and the food, service, and atmosphere have always been reliably great. This visit was no exception... read more Best. Burger. Ever. I've visited several Five Guys locations, and the food, service, and atmosphere have always been reliably great. This visit was no exception. The man at the counter was friendly and took the time to ask how my day was going, making me feel welcomed. As for the food? It was just as delicious as always. At Five Guys, you definitely get enough fries to feed a small army!

The food is consistently cold, even when I pick it up right after they prepare it in front of me. I may not be Jack Frost, but there's no reason for my burger t... read more The food is consistently cold, even when I pick it up right after they prepare it in front of me. I may not be Jack Frost, but there's no reason for my burger to be cold three times in a row. On the bright side, the service is decent and the location is convenient.

Normally this location has great quality food however in this instance the cashier unusually asked for a tip upfront at the register and I noticed that when I d... read more Normally this location has great quality food however in this instance the cashier unusually asked for a tip upfront at the register and I noticed that when I declined, the enthusiasm dropped. My burger came back with old stale bread that was the texture of croutons. First time I ever got this kind of service from 5 guys. Highly disappointing