IHOP - Matteson

Waited too long for a table. read more Waited too long for a table.

Terrible service. Needs more adults too many teens and side conversations. They talked so much about their boyfriends etc they forgot half of my order, I also a... read more Terrible service. Needs more adults too many teens and side conversations. They talked so much about their boyfriends etc they forgot half of my order, I also asked for hot pancake syrup which they took from my dine in table and never got it back. Thanks for the pancakes with no syrup!

I had the Wonka pancakes which were awesome! My waitress was very good and nice. She wasn't even assigned to my table. She was the only one who noticed that I h... read more I had the Wonka pancakes which were awesome! My waitress was very good and nice. She wasn't even assigned to my table. She was the only one who noticed that I had been seated. So after ten minutes, she asked the waitress assigned to my table if she could take it. Thank goodness! Because it seemed like the wait staff just stood around at the counter chatting while waiting for food to come out from the kitchen. I even had to wait to be seated because they were all dealing with someone who received and unfulfilled order for pick up. It seemed to take three people's entire attention to address it. The poor women's food had to be cold by the time they addressed the problem. And there was this huge shelving structure for take out orders right when you walked into the restaurant. Very unattractive! People came in then turned around and left.

I CALLED MY ORDER IN. WENT IN TO CONFIRM MY ORDER… just for them to still get it wrong and still be SLOW ASL! Currently getting my car fixed so I decided to get... read more I CALLED MY ORDER IN. WENT IN TO CONFIRM MY ORDER… just for them to still get it wrong and still be SLOW ASL! Currently getting my car fixed so I decided to get some food and now I’m pissed cuz I’m hungry and don’t have my car to get some other food. GETTING A REFUND AS SOON AS MY DEALERSHIP IS DONE WITH MY CAR. UNACCEPTABLE!!!!

Came to have breakfast with my kids after a long road trip of 18 hours they put us at a table 20 minutes went by didn't knowledge us not even once didn't even o... read more Came to have breakfast with my kids after a long road trip of 18 hours they put us at a table 20 minutes went by didn't knowledge us not even once didn't even offered us water we simply walked out, never again I will be coming back to this location.