Richardson's Cafe - Mathews

Was very excited to eat here. My mom has a house in Mathews, but I live out of town. My mom said the food and service were really good. Came with my whole famil... read more Was very excited to eat here. My mom has a house in Mathews, but I live out of town. My mom said the food and service were really good. Came with my whole family; mom, brother, sister in law, two nephews and my son. Sat down around 6:30 and orderedshortly after. Our food did not come until after 8pm. Other tables arrived after us, got their food and left before our foodarrived. Waitress never checked on us, let us know there was a hold up, or refilled our drinks. A manager?, I guess because theynever identified themselves, came and apologized and refilled our drinks for us, but it was still 30-45 min after that that ourfood arrived. Would have left but we had hungry kids and thought the food couldn 't be that far from arriving. They offered togive us dessert, but who wants to stay any longer at a restaurant they 've already been at for two hours? My brother and hisfamily were leaving to go back to Richmond after dinner and now their departure was delayed significantly. The hot dog meals forthe kids were basically inedible, the crab on my brother 's hamburger was cold, and I had onion rings that still had the skin ofthe onion on them. We tried to be patient and understanding of short staffing, but this was beyond comprehension. After wefinished our meal our waitress tried to apologize, but it was more of an excuse with the words it is what it is coming out ofher mouth. Not in the service industry it isn 't. Nothing was comped and it seemed they could really care less about our terribleexperience. We have many friends in the area that frequent Richardson 's. We 'll be sure to share our story with them. What amissed service recovery opportunity.

Just bad all around. It is a very cool looking, unique place. However, service was non-existent. I would go so far as to say our server was angry, and maybe she... read more Just bad all around. It is a very cool looking, unique place. However, service was non-existent. I would go so far as to say our server was angry, and maybe she was, but we didn?t know or have anything to do with it. She didn?t ever ask us if we wantedany additional water, and when we asked for our server to come back (by asking another) she showed up several minutes later. Idon?t know how overwhelmed they could have been as there were empty seats and a growing line. I had the chicken and dumplingscombo special. The sandwich was good, but the dumplings was a salty brew of something gross.

This place had so much potential. A varied menu. Good menu. And provided the most outrageous lack of service I have ever encountered in a great while Waitress w... read more This place had so much potential. A varied menu. Good menu. And provided the most outrageous lack of service I have ever encountered in a great while Waitress was extraordinarily rude by all definition. Clearly we were disturbing her. Just nastyattitude WHEN she bothered to be there at all! We couldn't even get water refills. Add to the vulgar lack of any hospitality ormanners on the wait staff, you had 2 shrieking kids in there that continued to let out such abysmal, loud, nerve shatteringscreeches, we could barely hear each other. I will make it a point to tell other visitors to Matthews County to stay clear ofyour establishment. NEVER AGAIN.

Thursday is $9.99 fried chicken. It's a great deal. Their other food and ice cream are amazing. read more Thursday is $9.99 fried chicken. It's a great deal. Their other food and ice cream are amazing.

This was our first time eating there. We had the fried shrimp dinner. Price 23.99 12 shrimp fries coleslaw. The food was good and the service was great. Little... read more This was our first time eating there. We had the fried shrimp dinner. Price 23.99 12 shrimp fries coleslaw. The food was good and the service was great. Little pricey for me.