Second Cup - Markham

This is a nice place for a cup of tea or coffee, you can get little treats and other drinks, the staff are great and the price is average. read more This is a nice place for a cup of tea or coffee, you can get little treats and other drinks, the staff are great and the price is average.

They need to give the place a facelift. Cushions dirty and torn. Students with laptops should be given a limit. Never any room to sit. read more They need to give the place a facelift. Cushions dirty and torn. Students with laptops should be given a limit. Never any room to sit.

This is my favorite place in town for a great cup of coffee and workingInternet speed is greatAlthough busy but not too distracting for work. read more This is my favorite place in town for a great cup of coffee and workingInternet speed is greatAlthough busy but not too distracting for work.

I had a terrible experience with the franchise owner at the Second Cup location in Markville, Markham, Ontario. I ordered a Candy Cane White Hot Chocolate for m... read more I had a terrible experience with the franchise owner at the Second Cup location in Markville, Markham, Ontario. I ordered a Candy Cane White Hot Chocolate for my daughter, but the cashier was unaware of the promotion despite the sign being displayed in front of the store. I was charged for a regular white hot chocolate instead. When the owner made the drink, it was missing whipped cream and candy cane sprinkles. When I inquired about this, he became frustrated and insisted that I should have ordered the whipped cream separately. He blamed me for not being clear in my order and told me to be more precise next time. I was extremely disappointed and would not return to this Second Cup location. The service was slow and the staff seemed poorly trained on current promotions. This experience made me regret giving this location my business, as I am usually a fan of Starbucks where the baristas provide much better service. This will definitely be my last visit to Second Cup at Markville.

I was served a muffin that had a moldy ingredient in it. I attempted to discreetly point this out to the staff in order to get a refund, but they claimed it was... read more I was served a muffin that had a moldy ingredient in it. I attempted to discreetly point this out to the staff in order to get a refund, but they claimed it was just green carrot and accused me of trying to scam them.