Nak Won - Feedback

Food is decent Korean BBQ and home grown Korean food and soups. However I do not want to focus there, the service they give there is terrible, very rigid and ha... read more Food is decent Korean BBQ and home grown Korean food and soups. However I do not want to focus there, the service they give there is terrible, very rigid and have absolutely no sense of customer experience! From the start it was horrid, my sister wanted to have just soup and not the all you can eat BBQ and our server actually asked her to move to a different table...A DIFFERENT TABLE...but since we were there as a family we opted to just buy another all you can eat so my sister doesn't have to leave the table, then come the meal, she just slammed all our food to the table instead or serving them properly, finally when it came to the bill despite the horrid service we still opted to leave a small amount of tip, and while we were leaving our horrid server actually stopped us from leaving with her very broken English and said..."BBQ hard work tip is not enough" since when was tipping not enough for bad service, this restaurant is DESPICABLE and I would never recommend this place to anyone and would recommend everyone to not patronize this place lots of options in town and this should never be in your list of places to go to.

Great, prompt and friendly service in a bright, big, clean space. Large selection of fresh Korean food served with little dishes of fresh kimchi, pickle radish... read more Great, prompt and friendly service in a bright, big, clean space. Large selection of fresh Korean food served with little dishes of fresh kimchi, pickle radish and many others. This was our 2nd visit, arriving at close to 10pm both times and we were greeted warmly with a pot of hot tea both times and not rushed. We have tried several items on the menu and have not been disappointed!

The GamJaTang was a pork bone soup with potatoes and vegetables and rice for just $7.99! It was hot and bubbling when it arrived to the table. The soup wasn’t v... read more The GamJaTang was a pork bone soup with potatoes and vegetables and rice for just $7.99! It was hot and bubbling when it arrived to the table. The soup wasn’t very spicy but it was oh-so-delicious! I tried a bit of it too and loved how tender the pork was. It fell off the bone and was incredibly tasty. It was perfect for my mom who likes spicy foods.

With branches scattering around the GTA, this ' pseudo-chain ' establishment managed to fill voids in certain area of town and offer decent Korean fare at a sli... read more With branches scattering around the GTA, this ' pseudo-chain ' establishment managed to fill voids in certain area of town and offer decent Korean fare at a slightly raised price point.Our dinner of traditional Korean BBQ beef ribs, spicy tofu and Kimchee soups, grilled Mackerels...etc were nicely and generously augmented with 7 different and tasty side dishes. Overall quality was acceptable except the slightly dry and under-seasoned ribs. Soups were delicious with the right degree of spiciness and loaded with umami goodness. A tasty potato side dish shines.Unfortunately, our evening was spoiled by the restaurant's air conditioning breaking down rendering the place into a torturous heat sauna. How patrons can survive table top BBQ cooking in such condition is a huge mystery to me!

The galbi tang was so tough, I couldn't even bite into the meet. I gave up eating after trying to chew 2 pieces. read more The galbi tang was so tough, I couldn't even bite into the meet. I gave up eating after trying to chew 2 pieces.

We arrived at the restaurant at 9:40 pm and found that there were not many customers. After ordering our food, we waited for about 15 minutes but our appetizers... read more We arrived at the restaurant at 9:40 pm and found that there were not many customers. After ordering our food, we waited for about 15 minutes but our appetizers were not served. When we inquired about it, we were told that we would have to wait for the rest of the food to arrive. Another 5 minutes passed and the waiter informed us that he had forgotten to place our order and that it would be a few more minutes. By this point, we had already been waiting for 20 minutes. When I asked for a specific time for the order to be ready, they could not provide one. I requested the appetizers again and the waiter initially tried to decline until another waitress overheard. This experience was ridiculous and showed poor customer service.

We revisited Nak Won in Markham for lunch, hoping for a similar experience to our last visit. Unfortunately, this time around, we were left disappointed. Firstl... read more We revisited Nak Won in Markham for lunch, hoping for a similar experience to our last visit. Unfortunately, this time around, we were left disappointed. Firstly, the prices have increased since our last visit two years ago, with the Gambatang now costing $9.99 instead of $7.99. Secondly, it seemed that they were short-staffed as our food took a while to be served. In comparison, the nearby Owl Restaurant was much quicker. Additionally, we were not impressed to see the banchan already scooped out and left on the counter, exposed to air. This raised concerns about cleanliness and the possibility of insects. Furthermore, the banchan did not taste fresh - the pickled cucumbers were dry and pruney, and the vermicelli lacked its usual bouncy texture. Overall, the GamJaTang lacked flavor compared to the one at the Owl Restaurant.

My dining experience at Nak Won was fabulous. Despite the popularity of the restaurant, we didn't have to wait long for a table. The staff was busy but efficien... read more My dining experience at Nak Won was fabulous. Despite the popularity of the restaurant, we didn't have to wait long for a table. The staff was busy but efficient, and we were quickly seated in a room with a Korean barbecue option. The food arrived promptly, and as a first-timer trying Korean cuisine in Canada, I must say that this place is fantastic! I particularly enjoyed a dish made with pork, sweet sauce, and fruit. With so many meal options available, I will definitely be returning.

Four of us were enjoying my lunch together. The food was good not great and the service was a little slow. I had the marinated pork lunch plate we seem to be th... read more Four of us were enjoying my lunch together. The food was good not great and the service was a little slow. I had the marinated pork lunch plate we seem to be the best meal of the four of us.

Food is decent Korean BBQ and home grown Korean food and soups. However I do not want to focus there, the service they give there is terrible, very rigid and ha... read more Food is decent Korean BBQ and home grown Korean food and soups. However I do not want to focus there, the service they give there is terrible, very rigid and have absolutely no sense of customer experience!!! From the start it was horrid, my sister wanted to have just soup and not the all you can eat BBQ and our server actually asked her to move to a different table...A DIFFERENT TABLE...but since we were there as a family we opted to just buy another all you can eat so my sister doesn 't have to leave the table, then come the meal, she just slammed all our food to the table instead or serving them properly, finally when it came to the bill despite the horrid service we still opted to leave a small amount of tip, and while we were leaving our horrid server actually stopped us from leaving with her very broken English and said... BBQ hard work tip is not enough since when was tipping not enough for bad service, this restaurant is DESPICABLE and I would never recommend this place to anyone and would recommend everyone to not patronize this place lots of options in town and this should never be in your list of places to go to.

Food is good no doubt but not the service. I went on Friday 20th October for dinner at around 8pm. Group of 5 people; we weren’t served water ever even though w... read more Food is good no doubt but not the service. I went on Friday 20th October for dinner at around 8pm. Group of 5 people; we weren’t served water ever even though waitress said she’ll bring water. And usually like in other restaurants, we weren’t served side dishes once they’re finished. We saw our waitress passing us had a secret look of side dishes. But after taking the order she never returned to the table. Will cost you around $20+ per head.Parking: In the busy hours you may have to park the car and have a walk

Big portions, lots of sides, very nice service and servers. read more Big portions, lots of sides, very nice service and servers.

Our go-to restaurant for some authentic Korean food! Great food and service. Love the sides! read more Our go-to restaurant for some authentic Korean food! Great food and service. Love the sides!

I ordered from this restaurant for the first time on Uber Eats. Having been introduced to Korean food many years ago, I am a bit picky. Ordered kalbi, japjae, s... read more I ordered from this restaurant for the first time on Uber Eats. Having been introduced to Korean food many years ago, I am a bit picky. Ordered kalbi, japjae, steamed rice, and kimche. The kalbi was a bit too chewy, but the flavour was excellent. The kimche tasted almost home made. My favourite however, was the japjae. Its been quite a while since I have tasted the original preparation where it is not dark sauced to death with I don't know what. Authentic taste that I love. Thank you.

Supposed to be all you can eat but servers are nowhere to be seenAlso they limit sides and barely give enough1 small bowl of each side for 6 people???? read more Supposed to be all you can eat but servers are nowhere to be seenAlso they limit sides and barely give enough1 small bowl of each side for 6 people????

I ordered the same KC8. Tookbaegi Bulgogi 뚝배기불고기, but this time it didn’t taste as good as before and the portion seemed to be reduced to about 60% of wha... read more I ordered the same KC8. Tookbaegi Bulgogi 뚝배기불고기, but this time it didn’t taste as good as before and the portion seemed to be reduced to about 60% of what it was last time.

The portions are generous, and the gamjatang is consistently excellent. The side dishes are also plentiful. read more The portions are generous, and the gamjatang is consistently excellent. The side dishes are also plentiful.

The main dish was quite delicious. However, one of the dishes, the vermicelli, tasted as though it had spoiled. read more The main dish was quite delicious. However, one of the dishes, the vermicelli, tasted as though it had spoiled.

Taste good and decent portion read more Taste good and decent portion